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Department: CRO
Location: London
Description
Encompass enables fast, accurate identity validation and verification of corporate customers, and a gold standard approach to KYC. Our award-winning corporate digital identity (CDI) platform incorporates real-time data and documents from authoritative global public data sources and private customer information, to create and maintain digital risk profiles.
Utilising the expertise of a global transformation team of KYC and banking industry experts, as well as strategic data, technology and consulting partnerships, enables seamless integration of Encompass into existing workflows and systems. With Encompass the world’s leading banks improve customer experience and increase business opportunities through consistent regulatory compliance and risk mitigation.
With offices in Amsterdam, Glasgow, London, New York, and Sydney, we are a rapidly growing international company offering a chance to be part of our success - read on if you think you’re up for the challenge
About The Role
As a Business Development Director, you will take a leadership role in securing new logo deals with Tier 1 and Tier 2 banks, focusing on high-value enterprise sales within the fintech space. The ideal candidate will have a proven ability to close complex deals, exceed quotas, and develop long-term client relationships.
Key Responsibilities
- Achieve New Business Revenue Targets: Consistently meet or exceed a quota of £1m–£1.5m within an assigned territory.
- New Logo Acquisition: Focus on securing new business by identifying and engaging prospective Tier 1 and Tier 2 banking clients.
- Lead the Sales Process: Take ownership of the full sales cycle — from prospecting through to negotiation and contract close — ensuring a smooth and professional client experience throughout.
- Strategic Account Planning: Create and deliver strategic account plans aligned with client priorities to drive long-term, sustainable growth.
- Pipeline Management: Build and maintain a healthy, well-qualified sales pipeline, enabling accurate forecasting and consistent deal progression.
- Market Expertise: Maintain strong knowledge of the fintech sector to position yourself as a trusted advisor to clients.
- Collaboration and Alignment: Work collaboratively with sales leadership, pre-sales, marketing, product, consulting, and delivery teams to ensure alignment across the sales process and customer journey.
- Ambassadorship: Represent Encompass in client meetings and at industry events, helping to position the business as a leader in the fintech space.
- Sales Tools and Methodology: Effectively use Encompass’s sales tools, processes, and methodologies to support productivity and performance.
Skills, Knowledge And Expertise
- Proven Track Record in Complex Sales Cycles: Demonstrated success navigating 6–12+ month sales processes, involving multiple stakeholders across enterprise clients, specifically selling to global banking institutions
- Deep Market Understanding: Insight into vertical-specific challenges, SaaS buying behaviours, and emerging trends that can influence client needs and buying cycles.
- Regtech/Fincrime: Experience in selling KYC, AML, Risk, or Compliance solutions
- Operational Excellence: Mastery of sales methodologies (e.g., MEDDPICC, Challenger, SPIN), forecasting accuracy, pipeline management, and leading sales team operations.
- Excellent verbal and written communication skills: With a history of engaging and influencing C-level stakeholders.
- Customer-Centric Thinking: Experience building value-based narratives and driving long-term strategic partnerships, not just transactions.
In addition to expertise, we place high value on the core behaviours that define elite performance in sales:
- Be deeply curious – constantly seek to understand the customer, market trends, and your team’s challenges.
- Be accountable – take full ownership of outcomes, both wins and setbacks.
- Be execution-focused – translate strategy into clear actions and drive them through to results.
- Be trustworthy – act with integrity, build confidence with stakeholders, and earn long-term trust.
- Be collaborative – work cross-functionally to align teams and deliver a seamless customer experience.
- Be an inspiring communicator – clearly articulate vision, motivate your team, and influence executive-level stakeholders.
- Be driven to win – bring energy, ambition, and resilience to lead your team in a competitive market.
How to Apply:
If you’re an experienced sales professional passionate about fintech and new business development, we’d love to hear from you. Please submit your resume and a brief cover letter detailing your relevant experience and interest in this role.
Equal Opportunities
We are committed to fostering a diverse and inclusive workplace where everyone feels valued and empowered to thrive. We welcome applications from individuals of all backgrounds, regardless of race, ethnicity, gender, sexual orientation, age, disability, religion, or any other protected characteristic.
If you require any adjustments during the recruitment process to ensure an equitable experience, please let us know.
Join us in creating an environment where everyone can contribute their best work.
- Please note, we are not looking for agency assistance on these roles and will not accept any speculative CVs shared.
Benefits
We offer a rewarding and challenging place to work, a transparent and collaborative culture and a well rounded benefits package. Below are some of what we currently offer:
- Participation in our industry leading share options scheme
- Private Medical Plan
- 20 days a year Work From Anywhere policy for all staff
- Flexible-first working policy
- Enhanced annual, personal and parental leave schemes.
- Paid volunteering leave programme
- Employer recognition and employee assistance programmes
