Business Development Executive

DEPARTMENT: Commercial Concessions

REPORTS TO: Commercial Development Manager

WORK PATTERNS: Full Time

JOB PURPOSE SUMMARY:

Are you looking to make an impact within the travel industry and unleash your entrepreneurial spirit?

Are you interested in retail, business and what motivates people to spend? Do you want to join a company where you can genuinely make a difference? If your answer is yes, we want you!

Our Commercial team have an exciting opportunity for you to put your business development skills and commercial awareness to the test, allowing you to develop a bespoke career to suit your strengths and interests. To ensure a pro-active and consistent approach towards delivering commercial results we are looking for someone with a good understanding of commercial tendering activity and contract management, who is passionate about developing their business development skills, which ultimately ensure that increased revenues are generated.

In return you will receive a competitive salary, 25 days holiday + bank holidays, free on-site gym, market leading flexible company pension scheme, BUPA health insurance, discounted rail season tickets, and more.

So what are you waiting for? Make your mark in the travel industry and let your career take off at London Luton Airport.

JOB PURPOSE SUMMARY:

The What: The Concessions team is responsible for all commercial activity within the terminal including Duty Free, Retail, Food & Beverage, and Services (Foreign Exchange, Car rental, taxi, coach, rail), to deliver all non-aeronautical revenues.

The How: The team select the optimum mix of UK and International brand partners to deliver industry leading products and services. Currently there are +30 companies operating +50 units or services including Boots, WHSmith, Burger King, Yo Sushi, Black Sheep Coffee, Pret and more.

The Role: The role will be fully involved in the delivery of the commercial strategy to maximise revenues and customer experience. Working with the Commercial Development Manager you will lead on all BD activity and engagement; identify emerging/target operators, manage relationships with existing partners, lead innovation, support contractual negotiations and drive incremental growth in all areas For the successful applicant the role will provide a detailed understanding of airport commercial activity as well as exposure to national / international brands, ensuring a strong base of skills from which to build your career.

KEY RESPONSIBILITIES AND ACCOUNTABILITIES:

• Lead on the pipeline of business development; Identify new products/services/operators to inform strategy, tender targets and tender outcomes – in conjunction with the Commercial Development Manager.
• Lead on external relationship with all partners and stakeholders; To include quarterly business reviews, actions plans, ad-hoc and reactive interventions to support contractual performance and resolution support.
• Lead on revenue generation; In partnership with the Retail Performance Analyst, develop initiatives to drive incremental income, to include business case analysis to support requests and deliver against strategy. E.g. Pop-up retail opportunities and new product categories.
• Lead on Retail marketing initiatives; work with stakeholders to drive in-year business benefits e.g. events, seasonal campaigns.
• To work effectively alongside the procurement & legal teams; deliver tender processes that deliver commercial targets including contract administration.

QUALIFICATIONS REQUIRED:

A successful candidate for this role will be:

• Excellent communication (both written and oral), teamworking skills.
• Analytically strong and confident in Microsoft Excel.
• Commercially / Business literate
• Passionate about the systems and process that lead to improved commercial performance.
• Can prioritise and adapt to rapidly changing demands.
• Confident and willing to work as part of a team.
• Able to maintain discretion with data or information which may be commercially confidential.
• Degree or professional qualifications (or working towards this aspiration desirable).
• An eye for detail, heavily detail orientated with specific reference to contracts. Previous experience in the areas below is advantageous:

1. Commercial contracts

2. Procurement regulations and processes

3. Retail exposure – working in commercial retail environments e.g. shopping centres, retail parks, transport locations (railway stations, airports).