Business Operations Manager.

York, England, United Kingdom

12/14/2024

At Anaplan, we are a team of innovators who are focused on optimizing business decision-making through our leading scenario planning and analysis platform so our customers can outpace their competition and the market.

What unites Anaplanners across teams and geographies is our collective commitment to our customers’ success and to our Winning Culture.

Our customers rank among the who’s who in the Fortune 50. Coca-Cola, LinkedIn, Adobe, LVMH and Bayer are just a few of the 2,400+ global companies that rely on our best-in-class platform.

Our Winning Culture is the engine that drives our teams of innovators. We champion diversity of thought and ideas, we behave like leaders regardless of title, we are committed to achieving ambitious goals and we have fun celebrating our wins.

Supported by operating principles of being strategy-led, values-based and disciplined in execution, you’ll be inspired, connected, developed and rewarded here. Everything that makes you unique is welcome; join us and be your best self!

We are seeking a strategic and detail-oriented Operations Manager to support the Product team as part of the Global Product and Technology Organization (GPTO) in driving operational excellence, efficiency, and scalability. This role involves optimizing workflows, managing cross-functional processes, ensuring the timely delivery of product initiatives, and preparing key materials for leadership reviews. The Operations Manager will also play a pivotal role in facilitating product roadmap management, aligning teams with strategic goals, and supporting the execution of long-term plans.

Your Impact

Roadmap Management

• Partner with Product Managers and stakeholders to facilitate creation, maintenance, and communication of product roadmaps, ensuring alignment with company goals and priorities.
• Coordinate processes to monitor progress against roadmaps, track dependencies, and flag potential risks to delivery.
• Facilitate roadmap reviews with leadership and stakeholders, collating content from various stakeholders and providing insights.
  
  

Leadership Review Preparation

• Develop and deliver professional, data-driven content and reports for leadership reviews, ensuring all materials are accurate, well-structured, and delivered on time.
• Consolidate inputs from cross-functional teams to present clear updates on roadmap progress, KPIs, and risks.
  
  

Process Optimization

• Design, implement, and refine operational processes to enhance the efficiency of product development and delivery.
  
  

Project Management

• Oversee cross-functional initiatives, track progress, and ensure timely delivery of product team commitments.
  
  

Data Analysis

• Monitor and report on key metrics tied to business performance and delivery, identifying areas for improvement.
  
  

Stakeholder Management

• Act as the liaison between Product and other teams (e.g., Engineering, Marketing, Sales), ensuring clear communication of priorities and updates.
  
  

Risk Management

• Identify and mitigate risks that could impact execution or operational efficiency of Product teams.
  
  

Documentation

• Maintain and update operational and roadmap documentation, including workflows, guidelines, and delivery schedules.
  
  

Your Qualifications

• Bachelor’s degree or higher in Business, Operations, or a related field
• Experience in operations, program management, or a similar role, ideally within a product-driven organization.
• Experience in technology industry
• Expertise in roadmap management, leadership reporting, and product lifecycle processes.
• Strong project management skills with a proven track record of delivering complex, cross-functional initiatives.
• Proficiency in tools like JIRA, Confluence, Lucidchart, and presentation tools (e.g. PowerPoint).
• Excellent communication and interpersonal skills with the ability to influence and collaborate across teams.
• Analytical mindset with a focus on continuous improvement, problem-solving, and driving results.
  
  

Our Commitment to Diversity, Equity, Inclusion and Belonging

Build your career in a place that thrives on diversity, equity, inclusion, and belonging. We believe in a hiring and working environment where all people are respected and valued, regardless of gender identity or expression, sexual orientation, religion, ethnicity, age, neurodiversity, disability status, citizenship, or any other aspect which makes people unique. We hire you for who you are, and we want you to bring your authentic self to work every day! 

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform essential job functions, and receive equitable benefits and all privileges of employment. Please contact us to request accommodation. 

Fraud Recruitment Disclaimer 

It has come to our attention that fraudulent and fictitious job opportunities are being circulated on the Internet. Prospective candidates are being contacted by certain individuals, mainly through telephone calls, emails and correspondence, claiming they are representatives of Anaplan. The main purpose of these correspondences and announcements is to obtain privileged information from individuals.  

Anaplan does not: 

• Extend offers to candidates without an extensive interview process with a member of our recruitment team and a hiring manager via video or in person.  
• Send job offers via email. All offers are first extended verbally by a member of our internal recruitment team whenever possible, and then followed up via written communication. 
  
  

All emails from Anaplan would come from an @anaplan.com email address. Should you have any doubts about the authenticity of an email, letter or telephone communication purportedly from, for, or on behalf of Anaplan, please send an email to people@anaplan.com before taking any further action in relation to the correspondence.