Business Performance & Insights Analyst

Edinburgh, Scotland, United Kingdom

4/1/2025

(6-Month Fixed Term Contract)

Division – Operations, Finance & Corporate Services (F&CS)

Department – Portfolio Management Unit

Salary – National (Edinburgh and Leeds) ranging from £43,300 to £65,000 and London £46,400 to £69,500 pro rata (Salary offered will be based on skills and experience)

About The FCA

The FCA regulates the conduct of 45,000 firms in the UK to ensure our financial markets are honest, fair and competitive. Follow this link to find out more About the FCA.

Operational Performance & Insights (OP&I) is responsible for developing and implementing our organisational performance reporting, measurement and evaluation, focused on executive and Board-level reporting. This reporting is critical for measuring progress in delivering the organisation’s strategy, monitoring outcomes in markets, as well as driving organisational efficiency and effectiveness.

OP&I works closely with Directorates and MI owners to bring together the knowledge of operational and performance data from across the organisation.

What will you be doing?

• Lead the documentation and review of existing performance and compliance reporting across the Division, identifying inefficiencies and recommending improvements with a focus on clarity, consistency, and adaptability
• Develop a structured plan to enhance reporting practices, coordinating efforts across departments through targeted analysis, stakeholder engagement, and timely delivery of agreed outputs
• Collaborate with senior leaders, risk and compliance experts, and reporting analysts to assess control effectiveness and embed robust performance and risk reporting
• Support the rollout of the FCA’s new Risk Management System by advising on improvements to how controls are captured, evaluated, and reported within F&CS
• Work with Heads of Department to define meaningful KPIs and establish performance dashboards that reflect strategic goals, operational delivery, and data availability
• Take a proactive approach to facilitating cross-team collaboration –organising meetings, presenting ideas, and driving collective problem-solving to enhance overall Division performance reporting
  
  

What you will get from the role?

• A chance to lead and shape initiatives that enhance how performance and compliance are tracked, reported, and acted upon within a key FCA division
• Opportunities to design and implement performance frameworks that influence outcomes at Executive and Board levels
• Involvement in high impact workstreams that support the FCA’s approach to risk, control effectiveness, and operational policy compliance
• Hands-on experience in building metrics, dashboards, and reporting tools that help drive data-informed decisions
• Regular collaboration with stakeholders across multiple departments, including Compliance and Risk teams, to drive strategic outcomes
• A platform to influence change by exploring new ideas, improving processes, and contributing to a culture of continuous improvement
  
  

Which skills are required?

We are a Disability Confident Employer; therefore, disabled people or individuals with long-term conditions who best meet the minimum criteria for a role will go through to the next stage of the recruitment process. (To learn more about the Disability Confident Scheme Click Here)

Minimum

• Experience of working in a similar role within a complex, data-driven environment – ideally within a regulatory, financial services, or public sector organisation – where performance and compliance reporting, stakeholder engagement, and cross-functional coordination were central responsibilities
• Experience working with senior stakeholders to define and challenge business requirements, particularly in performance reporting
• Strong data analytical skills, including experience combining data from various sources and transforming it for reporting and analysis.
  
  

Essential

• Proven ability to collaborate within diverse teams, leveraging multidisciplinary skills and taking initiative when needed
• Strong analytical, facilitation, and advocacy skills, with a demonstrated ability to simplify complex issues and drive change
• Experience translating business requirements into clear specifications for performance reports and dashboards
• Collaboration with design teams to create insightful and impactful performance dashboards
• Ability to work under pressure, managing multiple priorities and meeting tight deadlines without compromising quality
• Proactive in seeking improvements, constantly looking for more effective ways to work and providing feedback to management
  
  

Our Values & Diversity

We are proud to be an inclusive employer, and our ambition is to cultivate a culture for all employees that respects their individual strengths, views, and experiences. We believe that our differences and similarities enable us to be a better organisation – one that makes better decisions, drives innovation, and delivers better regulation.

Within the workplace you will have access to various employee resource groups which aim to promote and achieve a healthy work / life balance and support our diversity ambitions.

Did you know? 50% of our Executive Committee were the first in their family to attend university.

The FCA is committed to achieving greater diversity across all levels of the organisation. Given this, we particularly welcome applications from women, minority ethnic, disabled, and neurodivergent candidates for our role.

Benefits Of Working At The FCA

• 25 days holiday per year plus bank holidays
• Hybrid working (work from home up to 60% of your time)
• Private healthcare with Bupa 
• A non-contributory Pension of at least 8% of basic salary each month (there are several contribution levels that increase depending on your age – up to 12% a month once you reach age 35) 
• Life assurance of eight times your basic salary 
• Income protection 
  
  

We also have a competitive flexible benefits scheme which gives you the opportunity to create a personalised benefits package, tailored to suit your lifestyle.

We welcome applications from candidates who are looking for flexible arrangements.  Many of our staff work flexibly including working part-time, staggered hours, and job shares. We can’t promise to give you exactly what you want but we can explore what might work best for both sides.

Follow this link to see what life is like at the FCA - Life at the FCA

Application Support

We are dedicated to removing barriers and ensuring our application process is accessible to everyone. We offer a range of adjustments to make your application experience as comfortable and straightforward as possible.

If you have an accessibility need, disability, or condition requiring changes to the recruitment process, please contact your recruiter using the details below and they will be happy to discuss this further with you.

Useful Information and Timeline

• This role is graded as Senior Associate – Corporate
• This role is available on a 6-Month Fixed Term basis to external candidates. For internal candidates, the role is available as a secondment or acting-up basis
• Advert Closing Date – 23rd April 2025
• CV Review /Shortlist Date – 28th to 29th April 2025
• Competency Based Interview – W/C 5th April 2025
  
  

Your Recruiter will discuss the process in detail with you during screening for the role, therefore, please make them aware if you are going to be unavailable for any date during this time.

Got a question?

If you are interested in learning more about the role, please contact Steve Christopher on [email protected]

Applications must be submitted through our online portal. Applications sent via email will not be accepted