Business Process Management Lead

Bolton, England, United Kingdom

6/11/2024

About The Role

It's an exciting time to join the Operational Excellence Team here at AXA UK where we've an opportunity for an individual to join the team as a Business Process Management Lead. Reporting into the Head of Operational Excellence, you'll work with business areas across AXA UK & Ireland to solve business problems, define and analyse the current state, leading to the design and delivery of measurable improvements.

We recognise the need for opportunities leveraged by having a well-controlled and up to date documented process repository. The centre of excellence (CoE) has been created to act as a central point for the whole of AXA UK&I to learn and share best practice, agree and maintain standards and to administer the process modelling tool (Aris).

At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least 40% of your week away from home, either at our offices or visiting clients or attending industry events. We're also happy to consider flexible working arrangements, such as part-time or condensed hours, which you can discuss with Talent Acquisition.

What you'll be doing:

• Lead Business Process Centre of Excellence to support the build assurance and development of an Enterprise Business Process Model / Repository in order to have an integrated view of the Enterprise
• Work closely with the business units and central functions to agree and monitor quality standards and to drive alignment
• Ensure data sources are up to date and fit for purpose
• Work with Business Architecture to design and develop a coherent framework to enable best practice sharing and deliver tangible value to the business
• Seek and share best practice in process discovery and analysis and business activity monitoring using process mining through developing connections with external communities
• Collaborate with internal and external stakeholders to ensure we are gaining maximum value from the Repository
• Upskill existing Business Analysts in the team on process modelling and analysis
• Support reporting and queries from the community
• Act as advocate to integrate strategy into transformation portfolios, individual initiatives and business cases, including operating model impacts
• Apply lean and/or six sigma methods to support the operational excellence agenda
  
  
  

Due to the number of applications we expect to receive for this role, we reserve the right to close this advert earlier than the listed closing date to ensure we're able to effectively manage interest. Therefore, if you're interested in joining us at AXA, please don't hesitate to apply.

About You

We know that some candidates may be discouraged from applying if they don't meet every requirement. If you’re excited by this job and the prospect of working at AXA but you’re not sure you tick every box, we’d still encourage you to apply.

What we’re looking for:

• Expert in recognised Process Modelling methodologies such as BPMN and EPC
• Experienced in the design and development of Process Modelling Repositories to drive value (Aris knowledge preferred)
• Lean Sigma Green Belt / Lean Practitioner accredited (preferred)
• Proven analytical techniques and quantitative skills
• Facilitation and influencing skills
• Excellent verbal and written communication skills
• Awareness of project management disciplines and the end-to-end project lifecycle
  
  
  

As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom.

What We Offer

At AXA UK, we’re appreciative of the people who work for us and our rewards package is reviewed regularly to reflect that. You can expect to receive:

• Competitive annual salary up to £50,000 dependent on experience
• Private Healthcare Cover
• Annual company & performance-based bonus
• Contributory pension scheme (up to 12% employer contributions)
• Life Assurance (up to 10 x annual salary)
• 28 days annual leave plus Bank Holidays
• Opportunity to buy up to 5 extra days leave or sell up to 5 days leave
• AXA employee discounts
• Gym benefits
  
  
  

To apply, click on the ‘apply for this job’ button, you’ll then need to log in or create a profile to submit your CV. We’re proud to be an Equal Opportunities Employer and don’t discriminate against employees or potential employees based on protected characteristics. If you have a long term health condition or disability and require reasonable adjustments during the application or interview process, we’re proud to offer access to the AXA Accessibility Concierge. For our support, please send an email to [email protected].

About AXA

With a presence in over 60 countries, and 165,000 employees serving the needs of 107 million customers, AXA is big.

But never too big to care for every single person who works here. So when you join us, we promise to put our collective might behind you and your career.

You’ll work in an open and supportive environment where you’ll be developed, challenged and encouraged to move around to achieve even bigger and better things – nationally and internationally. You’ll learn directly from senior leaders, from the best in our business. And you’ll enjoy real responsibility, really early on.

Every large company today talks about supporting diversity and inclusion. But at AXA UK, these values form an integral part of everything we do. For us, it’s about bringing together the best talent, helping people to realise their full potential by being 100% themselves at work and delivering outstanding service to everyone – regardless of difference.

AXA UK Support Functions power AXA’s three customer-facing business units, providing the infrastructure, support and expertise to ensure our customers can always count on us. Whether you’ve got heaps of experience and qualifications behind you, or you’re just starting out, we’ll give you the support and opportunities to help you grow and develop with confidence.