Business Support Administrator

Cambridge, England, United Kingdom

1/3/2025

Location: Cambridge or Bristol

Way of Working: In-hub (attend office 5 days per week)

Hours of work: 40 hours per week

Length: Full-time / Permanent

Job Reference: FPP/BSA2

Salary: £28,000 - £30,000

Our purpose is simple: To improve every positioning solution

We develop groundbreaking technology that boosts the accuracy, reliability and security of radio receivers. Chipset manufacturers and Original equipment manufacturers (OEMs) partner with us to enhance the capability of their devices, helping to improve the lives of billions of people who rely on location technologies.

The Opportunity

As part of the Business Support function our Administrator will provide critical administration to internal stakeholders and manage our facilities to exceptional standards. This is a varied role where the successful candidate will be expected to independently prioritise their workload and understand what the business needs day to day.

You will work closely with our Operations Manager and Business Support Coordinator to provide a proactive, solution focussed, high quality support function driving efficiency across business.

This role will suit motivated candidates with experience of a busy administrative role where they have independently managed their own workload with support from Management.

Note: This role is 5-days per week, Cambridge office.

Application deadline: Friday 24th January 2025. We may close the role early if suitable candidates are found, so apply soon!

Interviews will take place towards the end of January.

Key Responsibilities

Office Management:

Manage our hubs (Cambridge in person, Bristol remotely) and create a safe, engaging and productive space for our employees, including but not limited to

• Owning the Health & Safety of our hubs
• Act as the first point of contact for maintenance issues, liaising with contractors and service providers to resolve problems efficiently.
• Manage employee access to the building, including key cards, alarm information and visitor management systems.
• Meeting room management
• Owning the catering arrangements for our staff
• Keeping track of office stock and supplies
• Preparation and support for internal meetings
• Space management and actively seeking to improve our offices for a more productive and engaging experience for our employees
• Creating and updating relevant policies and processes
• Serve as the primary point of contact for all facilities-related queries and requests, providing timely and effective support.
  
  

Administrative Support

Proactively manage relevant administration across the business including systems, processes and third parties supporting efficient day to day operations. Including but not limited too:

• Maintain accurate records of company assets (e.g., laptops, phones, office equipment), ensuring tracking and accountability.
• Coordinate shipping and logistics for internal and external needs, including courier services and delivery schedules
• Assist the People Team with onboarding new employees and support offboarding processes, ensuring smooth transitions.
• Create and maintain efficient, organised filing systems (digital and physical) for easy access to business-critical documents.
• Manage procurement of office supplies, IT equipment, and other business needs.
• Provide support for travel arrangements and accommodation bookings, ensuring itineraries meet business requirements, where required.
  
  

Other

• Support operational projects from beginning to end delivering on time and to budget. Ability in effectively communicating how those projects support both our function and business goals.
• Assist in planning and coordinating employee events, such as team-building activities, office celebrations, and wellness initiatives.
• Provide administrative assistance to the Executive team, when required.
• Handle confidential information with discretion and professionalism
• Maintain a consistent and approachable presence in the Cambridge hub, fostering a supportive and organised office environment.
  
  

Your Skills

• Identify inefficiencies in processes and implement improvements
• Strong organisational and multitasking abilities; self-awareness in knowing what to prioritise when (and when to refer to management)
• Strong communication skills with all levels of management and peers
• Familiarity with Macbooks, GSuite (Google accounts)
• Familiar with H&S standards and regulations to manage an office effectively.
• Comfortable with using and managing office systems and platforms beyond GSuite, such as HRIS, facilities management software, or other digital tools.
• Ability to manage third-party relationships for facilities or administrative support.
  
  

Your Qualities

• Proactive, detail-oriented and solution focussed
• Able to make strong, conscientious decisions
• Highly reliable and good at time-keeping
• Flexibility to adapt to changing business need
• Ability to work under pressure
• Able to work seamlessly with stakeholders at all levels of the business.
• Adaptable and willing to embrace changing business priorities or unexpected challenges.
  
  

Essential

Your Experience:

• Proven experience in a busy administrative role where you independently managed your own workload.
• Handling competing priorities effectively in a fast-paced organisation, such as startups, SMEs, or busy office environments.
  
  

Desirable

• Hands-on experience managing office spaces and creating a productive environment.
• Familiarity with managing systems and processes
• Supporting logistics for internal events or company-wide initiatives.
• Experience in delivering projects on time and within budget while aligning them with organisational goals.
• Managing or supporting facility-related tasks
• Experience identifying inefficiencies in systems or workflows and implementing solutions.
  
  

Our Guiding Principle and Values

Our guiding principle, Strive for Excellence, sets the expectation of how we operate.

It helps to shape our work environment, and how we should navigate everything we do from our day to day behaviours to the way we interact across the organisation.

We value high integrity.

We demonstrate this through honesty, transparency and ethical behaviours.

We value high performance.

We demonstrate this through active problem solving, proactively seeking out solutions.

We value high collaboration.

We demonstrate this through empowering our people and teams, creating an environment that encourages inclusivity and respect.

Your Development and Perks

Our people are the reason why our business continues to thrive. We lead the way in the industry, we care for our people and we are always looking to support your development. Staff are regularly mentored by our team of experts and all employees are offered, bi-annual appraisals, career development plans, training courses relevant to their field and feedback sessions through 1-2-1 meetings.

Our Generous Benefits Package Includes The Following

• 8% employer-contribution pension scheme
• 25 days annual leave + bank holidays
• Additional annual leave after 3 years
• Enhanced special leave
• Extra annual leave at the end of December
• Company Options Scheme (determined by Executive Team)
• Up to £5000 Recommend a friend scheme
• Cycle to work scheme
• Private Healthcare - Vitality Health
• Regular social events and in-hub lunch and learns
• In-hub (office) lunches on us
• Paid professional memberships
• Company options are not offered as part of the package. You may be offered them throughout your employment*
  
  

Our purpose is to improve every positioning solution

At FocalPoint, our purpose is to improve the accuracy, reliability, and security of everyday devices that rely on positioning technology. We believe that GNSS is one of the marvels of the modern world, considering over a trillion dollars of the US economy and over 800 billion euros of the European economy currently depends on this incredible positioning and timing system.

However, the sensitivity and accuracy of current receivers cannot fulfil the demands of 21st century businesses and users. We develop groundbreaking technology that boosts the accuracy, reliability and security of radio receivers. Chipset manufacturers and Original equipment manufacturers (OEMs) partner with us to enhance the capability of their devices, helping to improve the lives of billions of people who rely on location technologies.

We are an equal opportunities employer

We believe in diversity, equity and inclusion. We believe that diversity fosters innovation and creativity, and we welcome and encourage candidates from all backgrounds, regardless of race, ethnicity, gender, sexual orientation, religion, disability, age, or any other characteristic protected by law.We are committed to welcoming, respecting and valuing people for who they are as individuals, learning from their differences, embracing their uniqueness, and providing a positive workplace for all.