Business Support & Project Executive

We are seeking a highly motivated and detail-oriented Business Support and Project Executive to join us! This role combines operational support with project coordination, providing essential assistance to senior leadership while driving key initiatives forward. This is a great opportunity for someone who thrives in a fast-paced environment, excels at multitasking, and has a passion for delivering results through collaboration.

About us

We are a social housing landlord and one of the largest housing providers in the region with over 22,000 social and affordable homes, mainly in the Bradford district. We employ a talented workforce of nearly 1,000 people.

This year we've launched our five-year Corporate Strategy, which runs to 2029. Our purpose is to provide high quality homes, services, and support to our customers, so we've worked with colleagues and customers to find out what's important to them. Our customers sit at the heart of what we do, and our colleagues are the people who'll help us achieve our vision, which is to create the best customer experience to improve everyday lives.

Duties include:

• Oversee and support in the management of Directorate communications, drafting and where appropriate responding to inbound and outbound comms, including but not limited to emails, letters, and calls.
• Plan and arrange Leadership and other committees and groups as required.
• Managing the Directorate digital filing systems, mailing list and contacts database, taking telephone messages and dealing appropriately with incoming and outgoing communications.
• Supply comprehensive information in response to internal and external requests to include in website/intranet services, governance requests, document review, and research.
• Liaise with the Director and Heads of Service to actively update and manage the Directorates workload and project plan, taking ownership of the management and oversight of project progress and completion.
• Take ownership of the central project management system, overseeing all documentation and reporting.
• Participate in project boards and meetings, taking minutes and recording key actions and owners.
• Support in the management and delivery of project milestones, budget, resource, deadlines, and prioritisation
• Work to streamline and improve data and reporting to better service the needs of the Directorate and business.

Essential criteria

• Excellent working knowledge of Microsoft Office Suite, including Word, Excel, PowerPoint, and Outlook.
• Confident user of digital collaboration tools (e.g. MS Teams, SharePoint, Trello/Planner).
• Strong knowledge of project planning processes, including milestones, deliverables, and risk identification.
• Knowledge of business reporting and governance principles, including how to compile, structure, and present executive-level reports.
• Experience providing high-level administrative or executive support to senior leaders or directors and managing / coordinating complex diaries and meetings.
• Experience supporting project delivery or managing project documentation across multiple workstreams.
• Proven experience handling competing demands and meeting tight deadlines in a fast-paced, customer-focused or agile business environment.

Benefits

• Salary of £32,507 up-to £36,229 per year depending on experience
• Social Housing Pension Scheme
• 28 days annual leave that increases with service plus bank holidays
• Option to buy and sell annual leave
• Training, development, and qualification opportunities
• Our Hub: our wellbeing and benefits site, with exclusive access to discounts and savings (at over 800 retailers)
• Corporate health scheme membership
• Agile and hybrid working
• Access to an Employee Assistance Programme
• Cycle to work scheme
• Local gym membership discounts.
• A team of trained Mental Health First Aiders who are available for colleagues to contact for support

Join Our Team!

We're looking for great people to join us! At Incommunities, we're committed to creating a workplace where everyone feels valued, included, and supported. We actively welcome applicants from all backgrounds, abilities, and experiences—because we know that diverse perspectives make us stronger.

Based in Bradford, a city known for its rich cultural diversity, we serve vibrant communities. As a social housing provider, we're passionate about making a real difference by providing safe, affordable homes and improving lives.

Our recruitment process is designed to support you every step of the way. If you need any adjustments or assistance, just let us know.

We're proud to be a Mindful Employer, committed to mental health and wellbeing. We also hold the ‘Committed' Menopause Friendly Accreditation, recognising the importance of support in the workplace.

💡 Apply early! We review applications as they come in and may close the advert before the deadline.

Ready to make an impact? Come work with us!