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Deputy Manager
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Location: Cannock
Salary: Competitive salary
Hours: 09:00 - 17:30
- To ensure that Caremark’s Aims & Objectives are achieved and to ensure that each client receives care and support which is appropriate to their individual needs.
- To ensure compliance with Caremark’s system, policies and procedures
- To ensure the implementation and compliance of all relevant legislation and regulatory body guidance
- Ultimate responsibility for all members of staff.
- To deliver training to staff as appropriate and to identify any further development or training needs.
- Ensure training needs of all staff are met effectively
- To ensure supervision and monitoring of all staff is carried out
- To ensure that there is good communication and effective team building amongst all staff, including holding regular team meetings.
- To oversee recruitment and appointment of all staff.
- Ensure successful operation of quality control systems.
- Ensure successful operation of risk management processes.
- Ensure that all computerised and manual records are up to date.
- Preparing and processing the payroll.
- Preparation and despatch of invoices.
- Implementation of complaints procedure.
- Liaison with clients, relatives, representatives and social workers.
- Preparation of management reports.
- To work within agreed budgets to ensure profitability of business.
- To actively participate in the growth and development of the business, locally, through various marketing exercises.
- Supporting with the emergency oncall phone on a rota basis.
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