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Description
Join Our Team as a Care Team Supervisor!
Are you passionate about making a difference in the lives of others? Do you thrive in a dynamic, supportive environment where every day brings new challenges and rewards? We are seeking a dedicated Care Team Supervisor to join our team and uphold our vision and values, ensuring that our care workers deliver exceptional service to our service users.
To work across Bury/Bolton areas
Key Responsibilities:
Annual Leave & Absences Management: Efficiently manage care workers' annual leave and absences, ensuring seamless service delivery.
Comprehensive Briefings: Provide care workers with full briefings about service users' needs and any updates as their needs change.
Recruitment & Hiring: Drive recruitment initiatives, actively participate in hiring new care workers, and conduct interviews to build a strong, dedicated team.
Team Meetings: Facilitate care team meetings both on-site and off-site, fostering a collaborative and supportive environment.
Structured Onboarding: Implement a structured onboarding programme for new care workers, ensuring they are well-prepared and supported from day one.
Field Observations: Carry out relevant observations in the field and support new care workers in completing their care certificates. Therefore, ideal candidates must be a driver with own transport.
Compliance Maintenance: Ensure care worker compliance with all regulatory and contractual requirements.
Engagement Events: Organise and facilitate engagement events to promote team cohesion and morale.
Incident Management: Handle incidents and complaints, completing all necessary documentation and following up as required.
Performance Monitoring: Monitor the performance of care workers, conducting supervisions and appraisals in line with organisational policies.
Conduct & Performance: Address any conduct or performance issues with the support of the HR advisor.
On-Call Duties: Undertake backup on-call duties as part of a planned rota, supporting the centralised out-of-hours on-call service.
Collaborative Planning: Work closely with the line manager, care scheduler, and other colleagues to proactively plan for ongoing recruitment and resource needs.
PPE Coordination: Ensure the timely supply of PPE to all care workers.
Policy Knowledge: Maintain a working knowledge of all relevant policies and procedures.
Reporting & Development: Routinely identify and report any areas of concern, potential business development opportunities, quality compliance issues, and any business-related prospects or threats to your line manager.
Level 3 NVQ Or Above Required.
Must be a driver with your own transport.
Why Join Us?
At our Choices Homecare, we believe in fostering a supportive and empowering work environment. We are committed to providing our team with the resources and opportunities they need to thrive. As a Care Team Supervisor, you will play a crucial role in ensuring the highest standards of care for our service users and supporting our dedicated care workers.
If you are a proactive, compassionate individual with a strong commitment to excellence, we want to hear from you. Apply now and be part of a team that truly makes a difference!
Apply Today and Embark on a Rewarding Career!
MPINDOR
