Reference Number: PEO-001939
Salary: SO1 £37,068 - £38,058
Advert closing date: 25/06/2025
Department: People
Location: Thomas Hardy House
Contract type: Permanent
Division: Not specified
Hours Per Week: 18
Contract End Date: Not specified
Interview Date: Not specified
Job Description
Case Management Systems Officer ( LiquidLogic Social Care and Early Help)
18 Hours (4.5 Hours Per Day)
We are seeking a skilled and motivated individual to support our current Liquid Logic Analyst in delivering system support across a range of Children’s Services teams. This role offers the opportunity to work collaboratively with various departments to enhance the efficiency and effectiveness of our Liquid Logic database system and the associated processes.
The systems officer will be office based, providing onsite support to all Children Services teams, including, but not limited to MASH, Children in Need/Child Protection, Children in Care, Business Support, Leaving Care, Joint Service for Children with Disabilities, EISS, Fostering, Special Guardianship, Data and performance team, and Placements.
You will be expected to deliver exceptional customer service, by providing quick and efficient support, advice, and new information. To do this, you must be able to confidently communicate with the workforce, whether this be face to face, by phone or by written format. You should demonstrate solution focused thinking, coupled with a high level for attention to detail.
To apply for this role, you must be able to evidence the following points.
- A comprehensive understanding of Liquid Logic and its associated pathways and processes.
- A solid understanding of Children's and Families services
- Excellent communication skills, with the ability to provide clear and effective support.
- Experience of supporting change/efficiency initiatives
- A customer focused approach to service delivery
Contact Details -
If you would like to know more about the role, please contact Sharon Luccardi on +44 20 8132 2717 for an informal discussion.
Enfield’s Social Care Centre of Excellence confirms our commitment to creating and maintaining an environment for new and existing staff to be the best and deliver high quality social work to our most vulnerable children and young people. It brings our recruitment, professional development and support into the one portal for social care staff to see what we have to offer and how we are supporting them to continue to learn and develop on a professional basis. For more information please visit
https://new.enfield.gov.uk/centreofexcellence/about-us/
“This authority is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share in this commitment”.
We reserve the right to close this vacancy once a sufficient number of applications have been received. Therefore, we advise that you complete fully and submit your application as soon as possible to avoid disappointment.
We do not see your name or title when shortlisting your application. This is one of many initiatives to build a more talented and diverse workforce. However, if you put your name on your CV or Statement it will be visible to us. For this reason, we ask that you do not include your name on these documents. Please note it is your responses to the Essential/Desirable criteria, as detailed in the Job Description and Person Specification which is available on the job advert, that will determine if you are shortlisted for an interview, therefore we encourage you to always address the essential and desirable criteria in your application/CV.
Why it's great to work for Enfield Council:
- An excellent pension through the Local Government Pension Scheme (LGPS).
- Up to 32 days annual leave depending on grade and length of service. You will also get eight public holidays per year and an extra day off at Christmas.
- A blend of remote and office based working for most roles.
- Interest free season ticket loan repayable over three or ten months.
- Career development and learning experiences from a range of training courses and learning methods.
- Employee Assistance Programme to provide advice and counselling services. This is a free and confidential service available to staff and members of their family.
- Health and leisure discounts and tax-free bikes for work.
- 1 month's paid sabbatical for registered Social Workers working in Children's Social Care.
We are passionate about our people and how we deliver services to our community in Enfield. That’s why we encourage a culture that puts our customers at the heart of everything we do - by empowering our people to work together to find solutions, be open, honest and respectful, take responsibility and listen and learn. If you value these behaviours too, we’d love to hear from you - and of course we are always happy to talk flexible working, click
here to find out more.
If you have previously applied for this role within the past 6 months, unfortunately, a second application will not be considered. 
