Casual Business Support Officer L3 SA4 Casual Business Support Officer L2 SA3

Nottinghamshire, England, United Kingdom

8/1/2024

Job Description

Contract Type: Casual

Working Hours: Full time 37 hours

Worker Type: Hybrid Worker

Salary: Starting £13.65 or £14.35 per hour

Location: Nottingham City, NG2 3NG

We’ve got an exciting opportunity available for talented individuals to join our workforce - perhaps this is the opportunity you’ve been looking for? Read on to find out more…

Working for Nottingham City Council has great benefits. As well as competitive pay, great leave entitlement and access to a generous pension scheme, we strive to create an innovative, inclusive and progressive work culture where everyone is supported to do and be their very best.

In return, we are looking for people like you - people who are innovative, driven and committed to serving and improving Nottingham. So, if you are passionate about making a difference to the lives of those who live and work in our city, we want to hear from you.

* You can read more about the different benefits offered to colleagues working for Nottingham City Council here .

About The Role

The Casual Business Support Team are looking for flexible, adaptable people to join our pool of casual Business Support staff. We can offer work in a range of clerical, administrative, data and customer services (call handling) roles. Assignments are council wide, and applicants must be willing to work at any location within the city to meet the requirements of the role. Hybrid working is available in many roles, depending on the assignment.

Assignments can range from short term to 3 to 6 months with regular, full time hours available. Currently, we are particularly looking for experienced candidates who are available to work full time. Rates of pay are dependent on the role but are typically from £13.65 to £14.34 depending on experience.

Essential Requirements

To provide comprehensive administrative and business support to team or teams within Nottingham City Council. The candidate must have

• Experience of providing efficient and effective administrative/business support
• Good working knowledge and experience of using a range of office processes, procedures and systems
• Extensive experience of using the MS Office suite, and ability to use in house IT systems
• Experience of planning and organising own workload and be able to work flexibly in a pressured environment
• Ability to work accurately, and produce quality documents from standard formats/maintain accurate records using a range of IT applications
• Ability to use initiative to identify and actively resolve problems, knowing when to escalate these
• Strong written and verbal communication skills, with the ability to communicate with a range of people at all levels in a range of formats
• Good understand of customer service, with the ability to deal effectively with conflict/difficult situations as they arise
  
  

Experience in a similar role or roles is preferable. If you have the above skills and are looking to work in a fast paced, varied casual role, then please get in touch.

For more information, please view the Job Description and Person Specification which are attached further down this page.

For informal enquiries please Email: [email protected] with your name and telephone number.

You can find the job description for this post here

At Nottingham City Council we believe that work is what you do, not where you do it. We offer different working arrangements, depending on the role, including hybrid working. Further information on Worker Types and what these mean in terms of how and where you work can be found on the additional information for applicants page.

For informal enquiries please contact Nicola Patterson, Senior Business Support Office, by email at [email protected]

Closing Date 12/12/2025

Please note there may be occasions where we close the advert before the closing date and we encourage you to apply as soon as possible.

If you have any technical issues when completing your application, please contact our Employee Service Centre: https://emss.org.uk/support

By applying to this job, you agree to our Terms & Conditions.

About Us

Thank you for your interest in working for Nottingham City Council on a casual basis. As one of the largest employers in Nottingham we offer a wide range of roles across a range of services. In return for your skill, drive and commitment to serving the people of Nottingham, we can help you to develop an exciting and rewarding career.

Nottingham City Council is committed to recruiting a talented workforce that reflects the communities we serve. We are a fair and inclusive employer and welcome applications from people from all backgrounds and with different abilities. We recruit for diversity and value difference. We particularly want to hear from you if you are from Minority Ethnic communities, identify within the Lesbian, Gay, Bisexual, Transgender and Queer+ community (LGBTQ+) and if you are Disabled - these groups of people are underrepresented in our workforce, and we’d like to reflect our local population more through our recruitment processes.

We are supportive of flexible working arrangements wherever possible and we would encourage you to discuss this with us during the selection process, should this be something you are interested in.