Civil Enforcement Officer

Salary: £27,711 to £28,624

Hours: 37 hours per week (including weekends and Bank Holidays)

Work base: 2 posts at Kendal and 1 post at Barrow

Contract Details: Permanent

About this opportunity

Are you seeking an active and challenging role, part of a friendly and welcoming team? Join our Parking Services Team as a Civil Enforcement Officer, where you will play a pivotal role in promoting road safety and enabling smooth traffic movement within our local communities.

The Parking Services Team are responsible for the management of on/off-street parking and enforce Traffic Regulation Orders across Westmorland and Furness. As a Civil Enforcement Officer, you will be enforcing parking regulations on all publicly maintained roads and agreed off-street parking areas within the South Lakeland or Barrow area, which involves patrolling and issuing Penalty Charge Notices for breaches of the restrictions.

We are passionate about developing good relationships with members of the public by providing helpful advice and information about parking and parking related matters, with the aim of reducing breaches of restrictions and creating safer spaces for our communities.

Hear about the role from a member of our team: ‘It’s a great way to keep fit and active and engage with local communities. Many individuals welcome our presence in their areas as our work assists with safe and responsible parking, improving traffic movement and supports the local economy by ensuring a regular turnover of the limited number of parking spaces’.

Who we are looking for…

We are looking for someone who brings outstanding customer service skills to the role - someone who communicates with professionalism and clarity. You will demonstrate a proactive attitude toward your work, showing the ability to manage tasks independently while also thriving in a collaborative team environment.

Ideally, you will have previous experience in enforcement, which will help you navigate the challenges of the role with confidence and sound judgment. Strong written communication skills are essential, as you will be expected to produce accurate reports and maintain clear, concise, and well-documented notes. If you are committed to delivering a high standard of service, we would love to hear from you.

What can we offer you!

Working at Westmorland and Furness Council you will receive a variety of benefits, including a competitive pension scheme, enhanced annual leave allowance and other various perks and discounts schemes. For more information about life at Westmorland and Furness Council and what we can offer you, please visit our Careers site - Our benefits | Careers.

Application and Interview information

Closing date: 13th July 2025

This role is exempt from the Rehabilitation of Offenders Act (ROA) 1974 and requires a Standard DBS check.