Claims Adjuster

Leeds, England, United Kingdom

12/12/2024

Why join us?

DWF is now hiring for a Claims Adjuster to join our team!

You will have responsibility for and ownership of a varied caseload, dealing primarily with EL/PL claims and property damage claims. You will progress these claims, or projects, to an effective and satisfactory conclusion for clients, ensuring high levels of service delivery, both internally and externally, whilst maintaining management information under the terms of the client service level agreement.

The position can be worked remotely, but you may also come to our offices to complete your work.

Responsibilities

• To manage and progress your own high volume caseload of 300+ cases to a satisfactory standard for clients.
• To handle incoming post and emails in order to identify incoming claims, documentation and correspondence from clients, third-parties and colleagues internally.
• To assess the liability of each claim, obtaining the best financial outcomes for the client.
• To negotiate settlements on claims and to help arrange for repairs with our third-part repair companies.
• To maintain management information under the terms of the clients service level agreement
  
  

What will help you succeed in this role?

Essential

• Exposure to or experience of handling property damage claims, preferably on a defendant/third party basis.
• A proven track record of success both in terms of financial results and client service.
• Excellent attention to detail to be able to carefully analyse information.
• Ability to work well under pressure and to tight deadlines and the ability to prioritise and manage multiple tasks.
• Ability to build effective professional relationships both with external clients and internal colleagues.
  
  

Desirable

• Excellent teamwork skills.
• Flexibility and adaptability in your attitude and approach to work.
• Business acumen and an understanding of the clients' needs.
• Experience of Microsoft Office
  
  

What we offer?

We are committed to ensuring that each member of our team feels valued and duly rewarded during their time at DWF.

We are an equal opportunities employer that celebrates diversity and we are committed to creating an inclusive environment for all. We aim to create a positive experience for all candidates and offer any adjustments or additional support needed. If you're excited about the opportunity but your experience doesn’t align perfectly with all the requirements, please apply anyway. You may be the right candidate for the role or others across the wider team.

About Us

DWF is a leading global provider of integrated legal and business services. Our approach delivers efficiency, price certainty and transparency for our clients across the world without compromising on quality or service. Our purpose is to deliver positive outcomes with our colleagues, clients and communities and we foster a culture that places our colleagues at the centre of all that we do.