Claims Adjuster- Multinational

Leeds, England, United Kingdom

3/6/2025

Primary Details Time Type: Full time Worker Type: Employee Claims Adjuster- Multinational Leeds Permanent (Hybrid) At QBE, our purpose is to enable a more resilient future. We are an international insurer and reinsurer with a local presence in 27 countries. The opportunity Are you ready to take your technical expertise to the next level and expand your knowledge across a variety of products? We have an exciting opportunity for you to grow your career within our dynamic Multinational Claims team, where you'll be at the forefront of cradle-to-grave claims handling across multiple lines of business. Your new role In this role, youll take ownership of a dedicated caseload of UK claims for a diverse portfolio of Multinational customers, with claims values up to £500,000. As part of a collaborative and empowering environment, you'll efficiently manage these claims while partnering with colleagues and stakeholders around the globe. You'll also have oversight and authority over claims managed by our network of local offices internationally. Main Responsibilities:

• Efficiently manage UK claims from start to settlement, prioritising new and ongoing work
• Proactively assess liability and indemnity for all claims
• Deliver exceptional service to customers, ensuring fair and timely settlements
• Oversee overseas claims under the Master policy, providing decision-making authority as needed
• Support claims handling for international cases outside local network authority
• Prepare ad-hoc claims reports for stakeholders when required
• Manage a portfolio of major multinational customers, ensuring strong customer oversight
• Be part of a top-tier claims team focused on quality service and support
• Mentor and coach junior staff
  
  

About You This is more than just a claims handling role - it's an incredible career path where you can build your personal claims brand while gaining hands-on experience across multiple business lines, including Property, Casualty, Financial Lines, and Marine. If you're looking to broaden your horizons and elevate your expertise within a supportive, growth-oriented team, this is the opportunity you've been waiting for! Skills you'll need:

• Experience in handling cradle-to-grave claims within commercial lines. This could include experience with Employers' Liability (EL), Public Liability (PL), Marine, complex personal injury claims, Financial and Speciality Markets (FSM) or commercial property claims.
• A desire to expand your knowledge to deal with multiple lines of business- full training can be provided.
• Previous experience in a multinational insurance environment is preferred, but again, full training will be offered if needed.
• Good investigation and negotiation skills, along with solid analytical abilities.
• Excellent relationship management skills, with the ability to work independently and take initiative.
• Well-organised with the ability to manage workload effectively
• Comfortable with handling data, creating reports, and proficient in MS Office applications (Word, Excel).
  
  

Why QBE? At My Best At QBE, we want our people to feel rewarded and inspired to perform at their best, thats why we have created At My Best. Its our connection, our way of showing we have your back. We understand that one size doesnt fit all and that priorities can change depending on your life stage. That is why our blend of wellbeing initiatives and benefits offer flexibility to suit what matters most to you. Its in the culture of our business, our QBE DNA, to support our people. Everything we do is underpinned by our QBE DNA. Were an international insurer thats building momentum towards realising our vision of becoming the most consistent and innovative risk partner. We can never really predict whats around the corner, but at QBE were asking the right questions to enable a more resilient future helping those around us build strength and embrace change to their advantage.

QBE aims to build a workplace that is fair and inclusive because we want to attract and retain the best people to do the job, we have adopted flexible working across the company and welcome this conversation ( https://qbeeurope.com/careers/flex-qbe/ ).

With more than more than 13,000 people working across 27 countries, were big enough to make a real impact, but small enough to provide a friendly workplace, where people are down-to-earth, passionate, and kind.

To find out more about why you should work for QBE, visit our careers website.

At My Best - QBE Benefits You are more than your work and QBE is more than a workplace, which is why we provide you with the benefits, support and flexibility to help you concentrate on living your best life personally and professionally. As well as the benefits below we also offer an extensive choice of other options to suit you!

30 days holiday a year with the option to buy up to 2 additional days. Flexible working - balancing work and life is important so our flexible working opportunities are open to all, this can include part-time, job share and compressed hours. Pension you are automatically enrolled into the QBE pension plan, which entitles you to receive employer contributions of 10% of your basic salary. Private medical insurance we fund fully comprehensive private medical cover for you and all the family. Family friendly policies we offer 26 weeks leave at full pay regardless of gender identity, sexual orientation or how you become a parent. Short term remote work abroad - you can request up to 20 days per year to work remotely from certain locations abroad. Sustainable investing - we believe sustainable integration is important for long term financial, environmental, and social outcomes. Our pension strategy supports our net-zero goal to achieve year-on-year reductions in carbon footprint, by investing more in green businesses than the broader market, so your savings are looking after the planet's future, as well as your own.

Cycle-to-Work benefit from regular exercise whilst making your commute greener and cheaper, select and bike and/or accessories up to the value of £5,000. To find out more visit our Reward Page

QBE Awards Some of the awards QBE are proud to have won, been a finalist for, and shortlisted for include;

AXCO Global Insurance Awards 2024 Winner: Network Management of the Year Insurance Business UK 5-Star Cyber Awards 2024: QBE rated as a 5-Star Cyber Insurer UK IT Industry Awards 2023 Winner: Green Technology Innovation of the Year Working Dads Employer Awards 2023 Winner: Parental Policies Award Insurance Post British Insurance Awards 2023: QBE rated as a 5-Star Employer

You can view all our awards here

Inclusion of Diversity We are striving to create a workplace culture where all our people feel included, and we are committed to building a diverse workforce that is reflective of the communities we operate in. We are proud to have partnerships with organisations such as Stonewall and Working Families, and our commitment to the Women in Finance Charter, the UN Womens Empowerment Principles and Race at Work charter helps keep us accountable and transparent. For more information on our strategy targets please take a look at our Careers Page

Accessibility Here at QBE, we are promoting an accessible workplace for all, which includes supporting candidates to perform at their best during their recruitment process. If you require any accommodations, please make your Talent Acquisition contact aware.

ESG & Sustainability At QBE, we believe that integrating sustainability into our business helps us deliver on our purpose of enabling a more resilient future. Our three key focus areas include fostering an orderly and inclusive transition to a net-zero economy, enabling a sustainable and resilient workforce, and partnering for growth through innovative, sustainable, and impactful solutions. For further information regarding QBEs sustainability targets, including our net-zero pledges and inclusion of diversity targets, and our award-winning impact investment initiative Premiums4Good, please visit our Sustainability homepage and read our latest Sustainability Report

What next? If you have a passion to contribute to QBEs vision of enabling a more resilient future for our customers and the community, we encourage you to apply! Simply click the apply button to submit your CV and other relevant documents, and a member of our friendly Talent Acquisition team will be in contact to discuss your interest further if you meet the requirements of the role. We believe this is our moment what if it was yours too? APPLY NOW and lets make it happen! Skills: Analytical Thinking, Business Process Improvements, Claims Settlement, Critical Thinking, Customer Service, Insurance Analysis, Insurance Claims Management, Insurance Policies, Intentional collaboration, Managing performance, Negotiation, Problem Solving, Risk Management, Sound Judgment, Stakeholder Management How to Apply: To submit your application, click "Apply" and follow the step by step process. Equal Employment Opportunity: QBE is an equal opportunity employer and is required to comply with equal employment opportunity legislation in each jurisdiction it operates.