Claims Handler

Leeds, England, United Kingdom

2/19/2025

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

Job Description

Commercial Claims Handler

Location: Rawdon

Salary: £Negotiable + benefits

We’re looking to add a Commercial Claims Handler to the Brown & Brown team to ensure we provide the highest level of client care should they need to make a claim.

This role involves the day to day handling of a range of commercial claims, to include property, motor and liability, assisting and advising clients, liaising with insurers and proactively progressing the claim through to settlement. You’ll be working closely with the team and external stakeholders to ensure everyone remains fully aware of the status of the claim and, where required, seeking / providing additional information.

This is a good long term opportunity that will suit a person with existing claims handling knowledge

The Day To Day

• Handle all claims allocated, to include, advising clients in relation to first notification of loss, liaising with clients and insurers to proactively progress claims to a satisfactory conclusion, negotiating settlement with insurers, advocating on the client's behalf, working to resolve any claims or policy related issues, and maintaining accurate computer records.
• Produce reports and information as required by Directors/Account Executives/Handlers on claims for clients.
• Establish close links with clients, Insurers, loss adjusters, engineers and other relevant parties.
• Attend client meetings with Account Executives when required.
  
  

What’s On Offer

An excellent working environment

A negotiable basic salary + all the normal benefits (Pension, Life Assurance, 25 Days Holiday + Bank Holidays)

Flexible Benefits and access to the annual company share save scheme (both post probation)

An environment where ongoing professional development is taken seriously with ongoing training and development and access to fully funded professional qualifications (post probation)

Your Experience

• You’ll have a good working knowledge of Commercial Insurance and Policy wordings gained within a claims environment.
• Your skill set should include strong Communication (Written, Verbal, Video), Negotiation, Stakeholder Management, Influencing and IT skills coupled with the ability to empathise with clients
• Working knowledge of relevant legislation and regulatory requirements.
• Able to utilise Insurer portals and other relevant systems effectively for reporting and processing needs.
  
  

We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.