Claims Operations Manager
Location
Maidstone, England, United Kingdom
Posted At
5/8/2025
Advertise with us by contacting: [email protected]
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Description
An experienced Property Claims Desk Adjuster with managerial experience is required to join a global Loss Adjusters where you will work closely with a team of Desk Claims Handlers and Field Adjusters managing Property Claims up to £100k which could also involve Major and Complex Losses.
Key Responsibilities
Key Responsibilities
- Working with the Regional team you will help support a team of Desk Claims Handlers and Field Adjusters
- Act as a technical referral point
- Support Field Adjusters by accompanying on occasional site visits
- Oversee the operational side of the claims handling ensuring the team are delivering an exceptional customer service and working to SLA’s, KPI’s
- Act as a mentor to the team and be able to identify training and development needs
- Experience in handling Property Insurance Claims including Major and complex loss
- Proven Management skills being able to lead a team and provide support
- A good listener with technical ability to help with any complex issues
- Experience of working closely with Field Adjusters
- Exceptional communication skills, written, verbal and face to face
- Industry qualifications, working towards or a desire to study towards
- Have the ability to travel as and when required to attend site visits accompanying your team of Field Adjusters
- A full clean UK driving licence
- A competitive annual salary
- Company car or car allowance
- Pension
- 25 days holiday plus bank holidays
- Flexible working from home
- Healthcare
- Life Assurance
- Income Protections
- Flexi benefits plan
Advertise with us by contacting: [email protected]
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