Client and Pet Care Advisor
Company
Location
Lower Quinton, England, United Kingdom
Posted At
3/24/2025
Advertise with us by contacting: [email protected]
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Description
If you are a current Linnaeus Associate, you will need to apply internally. In order to do this, please contact our Talent Acquisition team (details can be found via The Link) and someone will be in touch to discuss and progress your application.
Role: Client and Pet Care Advisor (Receptionist)
Salary: £23,205.00 per annum
Location: Blacks Veterinary Group, Quinton Branch
Job Type: Permanent, full-time
Hours: 37.5 hours per week, 1 weekend per month.
Shifts will vary between 8.00-20.00 predominantly based at our Quinton branch however you will be required to travel between our 5 Branches when required (Dudley, Lye, Oldbury, Sedgley and Quinton)
We have an exciting opportunity for a receptionist to join the fantastic team at Blacks Vets in Quinton.
We are looking for someone to welcome clients and their pets to the practice in a warm, professional manner and provide support to our friendly team.
This is a busy, varied role so previous experience would be preferable but not required. Ideal applicants will want to grow within the role, and we offer funded training, including courses with the BVRA, to support this.
Please edit the above as appropriate
Roles and responsibilities include, but are not limited to:
With over 50 years of experience, we are a network of 5 award-winning practices that are based around the Black Country, West Midlands. Our well-equipped practices allow us to provide high-quality primary and referral care. Our passionate and friendly service is what makes such a difference to our clients and the health of their pets.
Interested? If you would like to apply for this role, please click ‘Apply’ at the top of the page. Or, for any questions, please contact [email protected]
At Linnaeus, we are committed to supporting the physical and mental health of all our Associates. We have an amazing team of Mental Health First Aiders (MHFA) across our practices and central support office in addition to a confidential Employee Assistance Programme which is available for everyone.
Part of an amazing global family
Being part of this amazing global group gives us the benefit of a huge network of experts and specialists, a future we can invest in and the security that allows us to concentrate on what we do best – caring for pets. We are proud to count some of the finest specialists, veterinary surgeons and nurses in the UK among our team. Being part of the Mars family of businesses provides huge development opportunities across the group for our Associates.
The future of the veterinary world is at the heart of everything we do. We are all individual but two important things bring us together: a commitment to excellence and our passion to make A BETTER WORLD FOR PETS.
Linnaeus is owned by Mars, that makes us part of their 70,000 Veterinary Health Associates who spend their days thinking about the 400 million pets of the world and how to improve their lives. Being part of this amazing global group gives us the benefit of a huge network of experts and specialists, a future we can invest in and the security that allows us to concentrate on what we do best – caring for pets.
Our Associates are fundamental to our success and we are proud to count some of the finest specialists, veterinary surgeons and nurses in the UK among our team.
Being part of the Mars family of businesses provides huge development opportunities across the group for our Associates.
Linnaeus is an equal-opportunity employer, and all qualified applicants will receive consideration for employment, we are committed to fostering a culture that is inclusive and diverse for all our associates.
If you would like to apply for this role, please click the Apply Button or for more information, please feel free to reach out directly to our Talent Acquisition team at [email protected]
Role: Client and Pet Care Advisor (Receptionist)
Salary: £23,205.00 per annum
Location: Blacks Veterinary Group, Quinton Branch
Job Type: Permanent, full-time
Hours: 37.5 hours per week, 1 weekend per month.
Shifts will vary between 8.00-20.00 predominantly based at our Quinton branch however you will be required to travel between our 5 Branches when required (Dudley, Lye, Oldbury, Sedgley and Quinton)
We have an exciting opportunity for a receptionist to join the fantastic team at Blacks Vets in Quinton.
We are looking for someone to welcome clients and their pets to the practice in a warm, professional manner and provide support to our friendly team.
This is a busy, varied role so previous experience would be preferable but not required. Ideal applicants will want to grow within the role, and we offer funded training, including courses with the BVRA, to support this.
Please edit the above as appropriate
Roles and responsibilities include, but are not limited to:
- Managing the practice diary; booking in appointments and surgical procedures.
- Answering a range of client questions via email and telephone.
- Pro-active communication between clients and colleagues to ensure the day runs smoothly.
- Administration duties e.g. scanning paperwork, filling in forms etc.
- Processing prescription requests.
- Taking payments.
- Promoting offers and services.
- Ensuring that reception is clean and well-stocked.
- 25 days annual leave plus Birthday Day (non-contractual)
- Life assurance 4 x salary
- Pension Scheme 3% employer, 5% employee contributions Salary Sacrifice
- Enhanced Sick Pay
- Enhanced Family Leave
- E-cars Salary Sacrifice (perm only)
- Cycle to Work Scheme Salary Sacrifice (perm only)
- Refer a Friend
- Pet Insurance Discount
- Discount Platform – Benefits Hub
- Reduced Gym Membership (Pure Gym)
- Associate Assistance Programme
- Eye Care Scheme
- Headspace
- Annual Flu Voucher
With over 50 years of experience, we are a network of 5 award-winning practices that are based around the Black Country, West Midlands. Our well-equipped practices allow us to provide high-quality primary and referral care. Our passionate and friendly service is what makes such a difference to our clients and the health of their pets.
Interested? If you would like to apply for this role, please click ‘Apply’ at the top of the page. Or, for any questions, please contact [email protected]
At Linnaeus, we are committed to supporting the physical and mental health of all our Associates. We have an amazing team of Mental Health First Aiders (MHFA) across our practices and central support office in addition to a confidential Employee Assistance Programme which is available for everyone.
Part of an amazing global family
Being part of this amazing global group gives us the benefit of a huge network of experts and specialists, a future we can invest in and the security that allows us to concentrate on what we do best – caring for pets. We are proud to count some of the finest specialists, veterinary surgeons and nurses in the UK among our team. Being part of the Mars family of businesses provides huge development opportunities across the group for our Associates.
The future of the veterinary world is at the heart of everything we do. We are all individual but two important things bring us together: a commitment to excellence and our passion to make A BETTER WORLD FOR PETS.
Linnaeus is owned by Mars, that makes us part of their 70,000 Veterinary Health Associates who spend their days thinking about the 400 million pets of the world and how to improve their lives. Being part of this amazing global group gives us the benefit of a huge network of experts and specialists, a future we can invest in and the security that allows us to concentrate on what we do best – caring for pets.
Our Associates are fundamental to our success and we are proud to count some of the finest specialists, veterinary surgeons and nurses in the UK among our team.
Being part of the Mars family of businesses provides huge development opportunities across the group for our Associates.
Linnaeus is an equal-opportunity employer, and all qualified applicants will receive consideration for employment, we are committed to fostering a culture that is inclusive and diverse for all our associates.
If you would like to apply for this role, please click the Apply Button or for more information, please feel free to reach out directly to our Talent Acquisition team at [email protected]
Advertise with us by contacting: [email protected]
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