Client Delivery Manager
Company
Location
Rainow, England, United Kingdom
Posted At
4/16/2025
Advertise with us by contacting: [email protected]
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Description
Could you be a Client Delivery Manager leading our client’s project?
If you’re looking for a fast-paced role and are able to commit to a 6-month fixed term contract starting immediately, then we’d love to hear from you!
Our mission at Momentum is to help brands and retailers manage their projects seamlessly across thousands of stores. We work with some of the world’s most well-known brands and retailers, managing projects in retail environments from start to finish. From the initial planning stages through to repurposing of materials at the end of the cycle, we are a valued partner to the clients we work with.
Who are we looking for?
As a key member of the project delivery team, the Client Delivery Manager will take full responsibility for managing the live roll out of our clients’ vision into retail stores throughout the UK. Ensuring your client’s project is fully resourced, completed on time, to budget and to the client’s satisfaction the role involves working closely with merchandisers and the wider project team, to deliver a first-class merchandising service. The role with focus on project delivery, quality control, reporting, data management and stock control.
Previous experience is not essential, what’s more important is a desire to succeed and to do this you must be able to demonstrate high attention to detail and strong problem-solving skills, liaising with mechandisers and retailers mainly via the phone is an essential part of the role. Key skills for the role include:
Working as part of the wider Project Management team, you will play a pivotal role in ensuring we deliver world class service to our clients. You will do this by:
NO AGENCIES PLEASE
If you’re looking for a fast-paced role and are able to commit to a 6-month fixed term contract starting immediately, then we’d love to hear from you!
Our mission at Momentum is to help brands and retailers manage their projects seamlessly across thousands of stores. We work with some of the world’s most well-known brands and retailers, managing projects in retail environments from start to finish. From the initial planning stages through to repurposing of materials at the end of the cycle, we are a valued partner to the clients we work with.
Who are we looking for?
As a key member of the project delivery team, the Client Delivery Manager will take full responsibility for managing the live roll out of our clients’ vision into retail stores throughout the UK. Ensuring your client’s project is fully resourced, completed on time, to budget and to the client’s satisfaction the role involves working closely with merchandisers and the wider project team, to deliver a first-class merchandising service. The role with focus on project delivery, quality control, reporting, data management and stock control.
Previous experience is not essential, what’s more important is a desire to succeed and to do this you must be able to demonstrate high attention to detail and strong problem-solving skills, liaising with mechandisers and retailers mainly via the phone is an essential part of the role. Key skills for the role include:
- Excellent communication and interpersonal skills
- Attentional to detail
- Excellent organisational skills with the ability to work at pace
- Comfortable and confident with using MS Office in particular Excel
- Strong problem-solving abilities and a customer-focused mindset
- Being trustworthy and approachable, building rapport and trust with colleagues and clients alike
Working as part of the wider Project Management team, you will play a pivotal role in ensuring we deliver world class service to our clients. You will do this by:
- Delivering your projects on time and within budget.
- Administering all activities and managing expectations while ensuring all operational objectives are fully achieved.
- Building strong client relationships, acting as the main operational point of contact for your allocated accounts and/or clients.
- Providing key information to the client prior to the project going live and then ongoing as requested within agreed timescales.
- Ensuring that client expectations are managed effectively with the aim to always exceed expectations where possible.
- Managing any client/field/office complaints in relation to your allocated account(s).
- Maintaining comprehensive knowledge & full visibility of the client and their requests and/or forthcoming works.
- Preparing quote models as required for approval by senior management.
- Ensuring client SLA and Guidelines are fulfilled at all times.
- Taking responsibility for all client invoicing for your allocated account(s).
- Flexible working with some hybrid working from home/the office
- 23 days holiday, plus bank holidays (Full-time equivalent. Will be pro-rata for fixed term contract)
- Celebrate your Birthday the right way with an additional day off - no one should have to work on their Birthday!
- A great social scene - company days out, festive celebrations, social events etc.
- A focus on your wellbeing - our client looks after you so you can focus on being the best you can be
- Free parking at the office along with a comfortable, modern working environment
- Looking after your future with a contributary pension scheme
NO AGENCIES PLEASE
Advertise with us by contacting: [email protected]
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