Client Development Executive

Schillings is a multidisciplinary advisory firm with expertise in reputation, privacy and security.

We work with UK and international clients to successfully manage high-stakes opportunities and threats, using a unique combination of capabilities: legal; intelligence; communications; security and diplomacy.

We believe everyone has a right to fair treatment of their reputation, to a reasonable expectation of privacy and to feel safe.

Our experts sit within their specialist team but day-to-day work in multidisciplinary teams solving client problems. They are supported by our business services teams: Clients and Markets, HR, Finance, Risk and Compliance, IT and Client Services.

Because we are a growth business, opportunities appear in all areas and at all levels. We have the largest team of specialist media lawyers in the world, an expanding Intelligence & Investigations team, a growing Critical Risks unit, an evolving Digital Resilience practice, and a new communications agency – Schillings Communications – that will grow significantly in the next three years.

Schillings is a collaborative, fun and welcoming place to work, with a positive culture, strong values and a developed service ethic. We require commitment, diligence, agility and professionalism, and in return provide competitive packages and incredibly stimulating and interesting work. We are committed to sharing learning and creating development opportunities so you can progress your career with us. Our people’s career trajectory and longevity at Schillings is a good example of this: a third of our people have been at the business for over five years. Join us and become part of our story.

Job Title: Client Development Executive

Reporting to: Director of Global Client Development

Job Purpose

As we continue to expand, we are seeking a results-driven, client ‘first’ minded individual, to join our high-performing Clients & Markets team. You will work with our team on the execution of our ambitious client development plans to support growth from existing clients including our focus on client account management and client feedback.

You should have experience of supporting Partners’ client development activities and be passionate about expanding client relationships and elevating client service.

You will be excited about deepening your understanding of our clients’ businesses, the landscape they operate within and ways to engage with them to stay front of mind. You will enjoy the challenge of working on proposals, supporting the preparation of presentations and running exceptional client events.

You will be meticulous about data and provide regular KPI information relating to the performance of initiatives and relevant plans.

Role Accountabilities

Client Development

• Support with implementing client account plans, ensuring effective client team collaboration and regular updates on developments.
• Monitor progress of client plans and map client interactions.
• Facilitate client research, identify growth opportunities and ensuring client perspectives inform strategic actions.
• Track performance and provide KPI information.
• Collaborate with client facing teams to deliver high-quality presentations or talking points when needed.
• Support on projects aimed at developing client relationships and delivering exceptional client service.
• Support the implementation of and reporting on the firm’s client feedback program.

Events Management

• Coordinate the planning and execution of relevant events, attending on the day and taking the lead ensuring seamless logistics and a positive attendee experience.
• Conduct post-event de-brief and track ROI.
• Pro-actively identify opportunities to improve or enhance the delivery of events.

Knowledge, Skills, And Experience Required

• Proven track record with at least 4 years' relevant experience in client-oriented or business development roles in a fast-paced professional environment.
• Desire to work as part of a team.
• Able to work calmly, accurately and efficiently, confidently managing multiple deadlines.
• Demonstrated success in delivering high-impact projects.
• Experience in planning and executing events, with a keen attention to detail.
• Exceptional communication and interpersonal skills, with the ability to collaborate effectively across departments.
• Excellent written communication and ability to concisely convey information for busy decision-makers.
• Strong analytical and problem-solving abilities.

Life at Schillings

Given our audacious (and successful) business strategy, it is not surprising that Schillings has a very strong culture. The atmosphere is highly collaborative and focused on excellence. We have worked hard over the years to develop a coaching culture and are remarkably non-hierarchical, especially given our roots as a law firm. Schillings has adopted a set of values to put at the heart of this change and they reflect the intention and tenor of our ambitious plans. They are: ‘Innovative; Bold; United; and Excellent’. Our client list speaks for the outstanding results that have been delivered over many years and the task now is to grow without losing any of the commitment to delivering for clients or the service ethos. Finding people who share our values and can thrive in this environment is key to our success.

It takes a unique mix of people to create something truly great. We appreciate that diversity of thought, background and culture creates the best environment to truly innovate, solve problems and achieve our goals. We welcome candidates from all backgrounds – if you are driven and want to achieve your best then we will give you the platform and support to succeed.

Please let us know if there are any extenuating circumstances we should consider, or any adjustments we may need to make to our selection process, when making your application.

Find our candidate privacy notice here, Candidate Privacy Notice (schillingspartners.com)