Disclaimer: Hunt UK Visa Sponsors aggregates job listings from publicly available sources, such as search engines, to assist with your job hunting. We do not claim affiliation with ASK4. For the most up-to-date job details, please visit the official website by clicking "Apply Now."
Are you an experienced programme manager who excels at delivering complex projects on time and within budget?
Are you confident managing client relationships, technical stakeholders, and external suppliers?
Are you looking for a role where you can make a real impact on both internal processes and client outcomes?
To oversee and manage the delivery of ASK4’s Client programme across the UK and EU, managing a dedicated project team. This role focuses on effective programme management, detailed reporting, and strong senior client engagement. Managing both commercial complexities and the full project lifecycle, from ensuring pre-installation works are on track through to successful handover to the Customer Care team. In addition, the role will involve supporting the Growth team with pre-sales activities, where insight into our Project Management capabilities is required.
What you’ll be doing:
- Oversee the UK and EU client programme, ensuring all projects are delivered on time, within scope and budget, with up-to-date project plans and schedules
- Manage and support a team of project managers, ensuring performance feedback, professional development, and process adherence.
- Serve as the primary point of contact for portfolio clients, maintaining strong relationships and managing escalations, contract issues, and delivery expectations.
- Ensure effective communication with internal and external stakeholders, proactively addressing delays, dependencies, and blockers.
- Identify and manage risks and issues across the programme, maintaining logs and escalating critical concerns to senior leadership as needed.
- Allocate resources and manage budgets across the programme, including tracking invoices and resolving variations or budget overruns.
- Drive continuous improvement of programme management processes, ensuring consistency and efficiency across all projects.
- Prepare and deliver regular reports on programme status, financials, risks, and issues; ensure accurate documentation and smooth project handovers.
- Support the Growth team during pre-sales activities, including attending client meetings and contributing to tender responses
- Ensure project teams coordinate effectively with other departments to meet lead times, and proactively resolve cross-functional dependencies.
Our ideal candidate will have experience of:
- Proven project management experience delivering complex projects to time, scope, and budget.
- Line management or leadership experience, including team development and performance management.
- Ability to manage competing priorities in a fast-paced environment.
- Previous experience in an IT, telecommunications, or Internet service environment.
- Experience managing suppliers and third-party contractors.
- Confident working with senior technical stakeholders and cross-functional teams.
- Strong process creation, documentation, and improvement skills.
- High-level proficiency in Microsoft Office, especially Excel and Microsoft Project.
- Risk and issue management experience, including escalation and resolution.
- Willingness to work flexibly, including evenings and weekends during peak periods.
- Financial oversight of projects, including budget tracking and invoice validation.
Any questions you have about the role, or your suitability please email [email protected].
At ASK4 we are proud to be an equal opportunities employer. We value an inclusive culture and do not discriminate. Our hiring outcomes and commitments are based upon your talent and experience. If you would like to request this advert in other formats please contact [email protected] for assistance.
