Client Service Executive

Greater London, England, United Kingdom

12/18/2024

About The Role

Do you want to elevate your career in media advertising and communications planning? MG OMD are looking for an Executive to join the Client Team, working on one of the agencies newest retail accounts, Pets at Home. The successful candidate will focus on delivering excellence in regional planning for Pets at Home’s extensive store and vets network. This role will cover learning opportunities across a breadth of channels including AV, OOH, Radio, Partnerships, Social and Digital. In this junior role you will be supporting the regional client team on the day to day running of the account. This will include assisting on responses to briefs, co-ordinating with our channel specialists and ensuring campaigns are being implemented, tracked and reported on effectively. This role provides exposure to all the core media disciplines from strategy and planning through to implementation and measurement. You will be get a fantastic exposure to media with support and training from our experienced and talented team. :

About You

• Proactivity and interest in the media/advertising industry
• Understand basic details of all media channels, how they are planned, how they are bought and how we measure them
• Clear demonstration of basic maths functions and strong attention to detail
• Be able to perform simple media planning and buying calculations (reach and frequency, share, discounts etc)
• Be aware of the industry’s main media owners, who owns what, audience delivery and formats available
• Keep up to date with new trends and news and be a source of information within your team
• Basic knowledge of industry planning tools inc. Mediatel, TGI etc
• Strong admin support skills including plans and status reports, booking meetings, management of PO’s, management of Google sheets etc
• Understanding of billing process and support of finance processes within client team
• Understand exactly what MGOMD does, its place in the industry and within Omnicom (our credentials)
• Understanding of data, able to interpret client reports and provide a basic commentary and analysis (including Pivot tables, pie charts etc)
• An interest in animals would also be preferred as this account is centered on Pets!
  
  

Communication

• Clear/concise communication both verbal and written
• Be able to construct a basic presentation with strong narrative
• Be able to listen, take personal responsibility for retaining and absorbing information (i.e. use of notebook, know where to find information
• Be able to present yourself and communicate professionally in all your encounters with media owners, clients and people internally
  
  

Teamwork

• Support your team pro-actively and positively
• Have regular, open dialogue with Line Manager
• Have a helpful, friendly, positive attitude
  
  

Work Quality

• Deliver work that is 100% accurate
• Deliver work to any deadlines that are set
• Be organised and able to manage a number of tasks at the same time
  
  

Client Management

• Be proactive on clients behalf, spotting opportunities, creating idea of the week etc
• Be interested and read about clients sector
• Manage expectations – never miss client deadlines
  
  

Leadership

• Respond positively to leadership from line manager and above
  
  

About The Agency

MG OMD was established in 1990 as a challenger media agency (Manning Gottlieb Media) that placed craft, trust and performance at the heart of media planning and buying.

Since joining Omnicom network’s OMG (Omnicom Media Group) in 1998, we have continued to retain our founding ethos of providing clients with bespoke approaches, unprecedented insight, specialism, security and transparency; helping our clients to use media to unlock their competitive advantage and deliver innovative, effective and award-winning work and campaigns that create difference that matters.

MG OMD is the second-largest media agency in the UK. We are the most awarded media agency in both the history of the IPA Effectiveness Awards and Thinkbox’s TV Planning Awards and have this year been named as Agency of the Year in The Media Leader UK awards, Campaign Global awards and Campaign UK awards.

With over 500 employees working across some of the UK’s leading brands including the John Lewis Partnership, Virgin Media O2, British Airways, Specsavers, HM Government, LNER, Sony Pictures and Age UK; it is our people who ultimately make the award-winning difference.

So, true to our ethos, we work hard at creating a spirit and atmosphere that inspires our people to be considerate, honest, and professional whilst also being stimulating, imaginative and inspirational.

Be Your Best

We want everyone to make the most of the opportunity to shine and showcase your talents and we are happy to make adjustments in the recruitment process so you can be your best. Please discuss any specific requirements with your dedicated Talent Team member or if you would feel more comfortable, you can email us confidentially at beyourbest@omnicommediagroup.com to let us know how we can support you.

Diversity, Equity & Inclusion at OMG

At OMG, our vision is to be an agency where difference is valued and everyone is able to thrive in a culture of equality, inclusion and belonging. We are committed to providing a truly inclusive environment that reflects today’s society, where everyone is able to bring their true selves to work, and where diverse voices and backgrounds are valued, heard, and well-represented.

We will process your personal data in accordance with our Recruitment Privacy Notice which is available on https://omnicommediagroup.com/recruitment-privacy-notices/.