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Department: Sales - Sales Administration
Location: UK/Field based
Description
This is a new role; we are looking for a team-player to provide effective administration support to the UK Sales team and New Business Development Manager.
This role has a wide variety of tasks and learning. You will work in a busy and supportive sales team, working alongside our other departments in a growing and Investors in People Gold awarded business who value colleagues.
Key Responsibilities
- Providing technical sales support and reporting on behalf of the sales team
- To provide sales support administrative functions specifically supporting the New Business Team function
- Delivering logistics, stock and contract administration for new clients and new installations scheduling
- Progressing sales initiatives alongside the New Business team – client liaison and following up with client requests
- Creating and coordinating collateral to support new business meetings
- Managing quotes and proposals on behalf of the National New Business Development Manager
- Managing lead times for stock arrivals into the UK coordinating with the Glory logistics function
- Creating reports and data on behalf of the sales team to support the client engagements
- Run the Glory GB KYC’s Process
- Checking Quotes & Proposals / ensuring correct customer pricing has been advised.
- Checking Agreements and contracts for accuracy and correctly manage the delivery of the commercials to the operations function.
- Liaise with other departments to ensure smooth transition from sales to operations.
- Update and keep accurate CRM records on behalf of the sales function.
- Ensure revenue and Order Intake data is accurately recorded.
- Checking lead times / chasing for ordered stock shipping information.
- Be the lead in providing purchase order management into Glory systems for tracking product delivery timings.
- Raising New Solution / IMAC requests on to smartsheet on behalf of the Sales Team
- Managing product codes and product solutions for new solution orders
- Tracking and reporting on stock on behalf of customers
- Creating all product invoices with accuracy and ensuring clients receive them.
- Ensuring other departments have the correct information from sales to progress the delivery of solutions such as new contracts.
Skills, Knowledge & Expertise
Education Level:- GCSE’s and A levels or equivalent i.e., BTEC/apprenticeship desirable.
- Excellent IT capability
- A good level of Administration support experience
- Advanced Microsoft Excel, PowerPoint, and Word
- Excellent database management
REQUIRED SKILLS AND COMPETENCIES- Demonstrates the Glory values: Customer delight, integrity, innovation, speed, diversity and respect, teamwork.
- Exposure to working in a high performing sales environment
- Strong Interpersonal skills
- Experience of managing complex deliverables
- Sales skills
- Excellent at managing, setting, and meeting deadlines.
- Managing internal and external customers
- Organised and efficient
- A good eye for detail
- Excellent professional written communication skills
- Enthusiastic and willing to learn.
- Team player with a flexible attitude
- Ability to take initiative.
- Numerate and good literacy skills
- Confident telephone manner
Job Benefits
- 25 days' holiday a year with the opportunity to buy up to five additional days each year
- Competitive Company pension scheme
- Staff bonus scheme
- Ongoing training and development
- Private medical insurance for all employees, (enhanced membership can be purchased for other family members)
- Life assurance
- Income protection scheme
- Dental insurance for all employees
- Employee assistance programme
- Loyalty awards
- Employee wellbeing events and Mental Health First Aiders
- Employee My Benefits portal offering extensive retail discounts
- Opportunity to volunteer for charity work
