Clinic Manager

Job Title - Clinic Manager

Location - Birmingham

Hours - 40 hrs per week, Full Time

Optical Express is focused on delivering exceptional patient care, outstanding clinical outcomes and continued investment in our people and technology.

For over 35 years, millions of patients have trusted Optical Express with their eye care. As Europe’s leading private provider of laser eye, premium intraocular lens and cataract surgery, our Surgeons undertake more laser procedures collectively than any other provider. We look after thousands of patients in our clinics every week and it’s a privilege to transform the lives of so many.

Following the acquisition of, The Harley Medical Group and sk:n clinics, they now form part of the Group of companies that includes Optical Express and ACES, two of the leading ophthalmology providers, dedicated to giving both private and NHS patients world class levels of service and clinical care.

We are looking for a Clinic Manager to manage our Birmingham clinic providing both Optical & Aesthetic services, working on a rota that includes weekends. Reporting to the Divisional director, you will play a key role in ensuring your clinic achieves financial performance by:

• Leading, motivating and managing a high performing team.
• Delivering industry leading customer service.
• Making our vision and values live and breathe.
• Effective team rostering, ensuring we have the right people in the right place at the right time.
• P&L management, taking every opportunity to minimize costs and maximise revenue.
• Ensuring audit, policies, procedures and medical governance standards are met at all times.

Why should you apply?

As a Clinic Manager working for Optical Express you will receive structured training and on-going support to achieve success through the development of your team, world class service, exacting standards and financial rigor.

As well as genuine opportunities for personal development, we also offer a generous basic salary, industry leading bonuses, a pension, 29 days holiday (inc. bank holidays) and substantial staff discounts.

Finally, it’s an opportunity to join the UK’s market leader within the rapidly expanding Aesthetic, Cosmetic and Optical industries. You too could be changing lives by helping people to achieve greater self-confidence through better skin and eye health.

What will we look for in you?

• Ideally you’ll have a minimum of three years Management experience gained within either the Optical, Private Health, Beauty / Spa, Hospitality, Retail or Service sectors.
• Experience of working within a target driven and fast paced environment.
• Proven people management skills, capable of building and leading high performing teams.
• Excellent organizational and communication skills
• Experience of P&L Accounts or budgetary management to control costs.
• A positive ‘can do’ attitude.
• Drive, determination and ability to overcome ambiguity and the daily challenges of ‘management’.
• A good understanding of statutory policies such as HR and Health and Safety. Experience of CQC policies and procedures is a distinct advantage.
• Genuine desire to work in the Aesthetic and Optical Industries.

This is a fantastic opportunity to join a global organisation where you will have the opportunity to grow and develop within a professional working environment.

Optical Express is an equal opportunities employer.