Cloud Engineer

About Made Tech

Our aim at Made Tech is to use human-centred technology to improve our society. We believe putting people at the heart of designing, building and delivering public services leads to better outcomes for everyone.

Based within the Cloud & Engineering Practice, our Cloud Engineers help public sector organisations to deliver digital services that are highly available, reliable, resilient and secure. They are software engineers who tend to focus more on the successful deployment and operations of services than on functional development. They are adaptable and comfortable covering a range of disciplines such as DevOps, SRE and infrastructure architecture.

About the role

You will play a key role in designing, implementing, and maintaining our clients’ cloud infrastructure, ensuring it is secure, scalable, and highly available. You will provide dedicated cloud and infrastructure support within your team.

We expect our cloud engineers to have a background in and an understanding of software engineering. You will keep abreast of emerging technologies and be able to work collaboratively in a multi-disciplinary software delivery environment.

Key responsibilities

Delivery of high quality cloud-based technical solutions for our clients:

• Collaborate within cross-functional teams to implement cloud architectures that meet the client’s requirements around scalability, performance, and security
• Deploy and manage cloud resources, containers, and related services using Infrastructure as Code (IaC) tools like Terraform or CloudFormation
• Configure and maintain networking, security, and access control in the cloud environment
• Implement and maintain robust security practices to protect data and resources in the cloud environment
• Develop and maintain automated processes for provisioning, monitoring, and scaling cloud resources, including the use of CI/CD pipelines to streamline application deployments
• Monitor cloud infrastructure for performance bottlenecks and proactively optimise resource usage
• Implement load balancing, caching, and content delivery solutions to ensure high availability and performance
• Design and maintain backup and disaster recovery solutions to ensure business continuity in the event of system failures or data loss
• Create and maintain runbooks including configuration management and standard operating procedures
• Provide high tier support for client applications and infrastructure, including occasional on call cover
• Ensure any necessary compliance standards are met and certifications are maintained

Evangelising the adoption of cloud technology and adherence to prescribed best practices:

• Evaluate and recommend cloud services, tools, and solutions to meet common client scenarios
• Stay up-to-date with industry trends and emerging technologies, and share knowledge with the team
• Collaborate with other teams within Made Tech to ensure alignment with cloud best practices

Skills, knowledge and expertise

Essential

• Prior experience in a cloud engineering role, with a strong foundation in successfully building and deploying services in the cloud
• Knowledge of cloud platforms such as AWS, Azure and GCP
• Hands on experience delivering software and knowledge of modern software engineering best practices
• Experience with containerisation and orchestration tools (e.g. Docker, Kubernetes)

Desirable

• Experience working in a technology consultancy environment
• Experience working within multidisciplinary teams with product, design, and technical disciplines all successfully collaborating
• Relevant cloud certifications such as AWS Cloud Practitioner, Developer, DevOps Engineer, Security, Advanced Networking or Azure Developer, Security, DevOps, Network Engineer
• Knowledge of cloud vendor partner programs, such as AWS APN and Azure Partners
• Experience with well-architected frameworks
• Knowledge of UK public sector technology guidance and frameworks, such as NCSC’s Cyber Assessment Framework (CAF) and the Technology Code of Practice (TCoP)
• Familiarity with Python, Bash and Javascript
• Agile practices such as Scrum, XP, and/or Kanban
• Experience using Test Driven Development (TDD)

Job benefits

An increasing number of our customers are specifying a minimum of SC (security check) clearance in order to work on their projects. As a result, we're looking for all successful candidates for this role to have eligibility.

Eligibility for SC requires 5 years' continuous UK residency and 5 year' employment history (or back to full-time education). Please note that if at any point during the interview process it is apparent that you may not be eligible for SC, we won't be able to progress your application and we will contact you to let you know why.

Support in applying

If you need this job description in another format, or other support in applying, please email [email protected].

We believe we can use tech to make public services better. We also believe this can happen best when our own team represents the society that actually uses the services we work on. We’re collectively continuing to grow a culture that is happy, healthy, safe and inspiring for people of all backgrounds and experiences, so we encourage people from underrepresented groups to apply for roles with us.

When you apply, we’ll put you in touch with a member of our talent team who can help with any needs or adjustments we may need to make to help with your application. We’ve put together this blog as a resource to share more about reasonable adjustments and some examples of what this could include. We also welcome any feedback on how we can improve the experience for future candidates.

Life at Made Tech

We’re committed to building a happy, inclusive and diverse workforce. You can get a sense of what it’s like working here from our blog, where we talk about mental health, communities of practice and neurodiversity (as well as our client work and best practice).

Like many organisations, we use Slack to foster a sense of community and connection. As well as special interest groups such as music, food and pets, we also have 10+ Slack channels dedicated to specific communities, allies, and identities as well as dedicated learning spaces called communities of practice (COPs). If you’d like to speak to someone from one of these groups about their experience as an employee, please do let a member of the Made Tech talent team know.

Benefits

We are always listening to our growing teams and evolving the benefits available to our people. As we scale, as do our benefits and we are scaling quickly. We've recently introduced a flexible benefit platform which includes a Smart Tech scheme, Cycle to work scheme, and an individual benefits allowance which you can invest in a Health care cash plan or Pension plan. We’re also big on connection and have an optional social and wellbeing calendar of events for all employees to join should they choose to.

Here are some of our most popular benefits listed below:

30 days Holiday - we offer 30 days of paid annual leave plus bank holidays

Flexible Working Hours - we are flexible with what hours you work

Flexible Parental Leave - we offer flexible parental leave options

Remote Working - we offer part time remote working for all our staff

Paid counselling - we offer paid counselling as well as financial and legal advice