Cloud Services Analyst (2nd Line)

Cloud Services Analyst (2nd Line) – Unsociable Hours

Glasgow

Reference number #2068

The Opportunity

We are currently looking for an experienced Cloud Services Analyst (2nd Line) to join our IT team. The successful candidate will be part of a predominately UK-based team. However, this role will manage IT systems for IES in North America.

Duties and responsibilities-

• Installation, support, monitoring, and maintenance of Azure Cloud Resources
• Migration of systems from on premise and ISP hosted to Azure Cloud Services
• Test/Dev environment installation, support, monitoring, and maintenance, including Microsoft Technologies, Traditional Networking, Server Hardware, and Storage Infrastructure
• Assist with installation, support, monitoring, and maintenance of virtualisation technologies.
• Provide support and technical escalation for the IT Service Desk teams. The successful candidate will support our growing staff in North America and will hold core hours to facilitate that requirement.
• Investigate and resolve problems in systems and services to minimise downtime, and carry out subsequent root cause analysis
• Provide technical input to IT projects where appropriate, including collaboration in design, implementation, change and support handover
• Collaborating with other Infrastructure and Departmental teams to help maintain, improve and protect the Department's IT systems
• From time-to-time other duties may need to be performed as necessary to assist Integrated Environmental Solutions Limited.

The Candidate

We are looking for an experienced Cloud Services Analyst with excellent analytical and problem-solving skills, you will be a confident communicator with the ability to handle multiple assignments.

You should have an IT qualification to degree level (or relevant alternative professional accreditation) and a desire to further your professional qualifications.

Skills include the following:

Essential Skills:

• Azure experience
• Office 365
• Virtual Machine hosting & management
• Multi - site Active Directory administration

Desirable Skills:

• Microsoft Intune
• Terminal Services / VDI
• VoIP experience
• Experience with software development build environments
• Cyber security
• Firewall management
• Microsoft Certification
• Disaster recovery

The Rewards

You will have the opportunity to develop your career in a supportive environment, while contributing to our goal of decarbonising the built environment. We also offer a range of benefits, such as private health care; enhanced family leave; enhanced annual leave; home working allowance; flexible start times and hybrid working options.

To Apply

To apply for the role, please send a covering letter stating the skills you have from the requirements listed above and an up-to-date CV to careers@iesve.com.

Early application is encouraged and IES reserves the right to close this vacancy early should sufficient applications be received. Please ensure you include the job title and reference number in your application.

The Company

At IES we have been working in Climate Tech for the last 30 years and we consider the fight against Climate Change a moral imperative that drives all our decisions. We value People, Purpose and Innovation. We offer a flexible and supportive working environment and the opportunity to work with a team of friendly, interesting and diverse people from across the globe, who are passionate about what we do.

Our mission is to contribute to conserving the earth’s natural resources for future generations by reducing the carbon emissions of the built environment. IES is at the forefront of cutting-edge technology in the Climate Tech sector. Our Virtual Environment (VE) software is already the only tool that allows designers and engineers to simulate the full performance of a buildings. We are now expanding our portfolio with new solutions to tackle the built environment at any scale.

IES’ technology is supported by integrated consulting services and today its capabilities are expanding from use on individual buildings, to helping create sustainable communities, cities and countries.

IES is an equal opportunity employer and, as such, we encourage applicants from diverse backgrounds to consider our positions even if they do not meet all the job criteria. We are committed to removing any barriers for candidates applying for our jobs. We will consider and implement any reasonable adjustments you may require throughout the recruitment process and during the course of your employment, should you be successful in securing a post.

Some examples of the adjustments we can make are:

• Providing interview questions in advance

• Allowing for a break between parts of the interview

• Providing extra time to complete interview questions

This is not an exhaustive list.

If you feel you may require assistance with any part of our recruitment process or would like to discuss it further, please contact IES HR team at careers@iesve.com or 0141 945 8500.

Information on all candidates being considered for roles within the organisation will be handled in accordance with the provision of the General Data Protection Regulations (as amended from time to time). For more information, please see our Recruitment Privacy Statement.