Franklin Fitch

Collaboration Engineer

Location
Oxfordshire, England, United Kingdom
Posted At
12/19/2024
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Description

Collaboration Engineer | £35,000 - £50,000 | Hybrid


We are working with a Cisco Gold Partner with a great foothold in the market. They are looking to appoint a Collaboration Engineer who will play a crucial role in providing escalated support while implementing various projects. There will be a focus on Cisco Voice technology and Microsoft Teams.


You will also be given a great opportunity to develop your technical skills and grow in a dynamic, successful company.


Key Responsibilities:


Implement Cisco Collaboration Solutions:

  • Deployment of Cisco Unified Communications, Cisco WebEx, Cisco Jabber, and other collaboration platforms.
  • Strong knowledge of Microsoft Teams software.
  • Provide technical expertise in integrating Cisco collaboration tools with existing infrastructures.
  • Ensure seamless interoperability across various communication platforms (audio, video, and messaging).

Support and Troubleshoot:

  • Provide ongoing support for Cisco collaboration platforms, troubleshooting technical issues, and delivering timely resolutions.
  • Perform system upgrades, patches, and health checks on collaboration systems.
  • Monitor system performance and provide recommendations for optimization.

Client Consultation and Training:

  • Act as the technical liaison with clients, understanding their collaboration needs and providing tailored solutions.
  • Conduct training sessions for clients on Cisco collaboration tools and best practices.
  • Collaborate with Cross-Functional Teams:
  • Work closely with network engineers, system administrators, and other stakeholders to ensure successful implementation and delivery of collaboration projects.
  • Contribute to project planning, scheduling, and resource allocation for Cisco collaboration initiatives.


You will get:


  • Company bonus scheme.
  • Flexible working pattern.
  • Strong wellbeing package.
  • Professional training and development.



Please apply now for immediate consideration!

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