Collaboration Engineer

Collaboration Engineer | £35,000 - £50,000 | Hybrid

We are working with a Cisco Gold Partner with a great foothold in the market. They are looking to appoint a Collaboration Engineer who will play a crucial role in providing escalated support while implementing various projects. There will be a focus on Cisco Voice technology and Microsoft Teams.

You will also be given a great opportunity to develop your technical skills and grow in a dynamic, successful company.

Key Responsibilities:

Implement Cisco Collaboration Solutions:

• Deployment of Cisco Unified Communications, Cisco WebEx, Cisco Jabber, and other collaboration platforms.
• Strong knowledge of Microsoft Teams software.
• Provide technical expertise in integrating Cisco collaboration tools with existing infrastructures.
• Ensure seamless interoperability across various communication platforms (audio, video, and messaging).

Support and Troubleshoot:

• Provide ongoing support for Cisco collaboration platforms, troubleshooting technical issues, and delivering timely resolutions.
• Perform system upgrades, patches, and health checks on collaboration systems.
• Monitor system performance and provide recommendations for optimization.

Client Consultation and Training:

• Act as the technical liaison with clients, understanding their collaboration needs and providing tailored solutions.
• Conduct training sessions for clients on Cisco collaboration tools and best practices.
• Collaborate with Cross-Functional Teams:
• Work closely with network engineers, system administrators, and other stakeholders to ensure successful implementation and delivery of collaboration projects.
• Contribute to project planning, scheduling, and resource allocation for Cisco collaboration initiatives.

You will get:

• Company bonus scheme.
• Flexible working pattern.
• Strong wellbeing package.
• Professional training and development.

Please apply now for immediate consideration!