Colleague Services Coordinator

The Colleague Services Coordinator plays a vital role in ensuring the seamless operation and administration of the workplace environment for a high-profile client account.

As a Key position within a prestigious contract, this role presents an exciting opportunity to shape and enhance the workplace experience.

Focused on optimising back-office functions, the Coordinator will play a key part in fostering a welcoming and efficient environment for both employees and guests.

Collaboration is at the heart of this role, as you will work closely with various teams to uphold the core values of both ISS and the client, ensuring exceptional service delivery.

Your contributions will directly impact the workplace experience, driving efficiency, professionalism, and a culture of excellence.

Responsibilities may include but are not limited to the following:

• Providing comprehensive support to the Colleague Services Manager and on site teams
• Maintain records, reports, and documentation for compliance
• Coordinate cleaning, catering, and maintenance services
• Monitor and update workplace management systems
• Generate and analyse workplace metrics reports
• Assist with budget tracking, invoices, and expenses
• Act as the main contact for workplace queries
• Liaise with suppliers and service providers for efficient service delivery

Qualifications

• Experience in coordination or administrative roles, ideally in facilities or workplace management
• Proficiency in Microsoft Office and workplace management systems
• Strong organisational and multitasking abilities
• Excellent written and verbal communication skills
• Knowledge of health and safety regulations (preferred)
• Previous experience in managing teams and soft services