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Smartsheet is a tech company with a human story to tell. We’re here to empower teams to manage projects, automate workflows, and rapidly build new secure solutions, using simple no-code tools. We’re revolutionaries – so for us changing the way the world works is all in a day’s work.
Smartsheet is looking for a
Commercial Solutions Engineer who will provide technical leadership throughout the inside sales process. You will be a trusted solution and technical advisor during the sales process and provide expertise that ensures successful Smartsheet deployment and adoption.
This high profile role is part of the Commercial Sales team and is based at Smartsheet corporate offices in
London, UK (hybrid or UK, remote eligible).
You Will
- Be a recognised Smartsheet expert and develop deep Smartsheet knowledge relevance (workflow definition, solution design)
- Partner with Commercial Account Executives to deliver solution discoveries and demonstrations of Smartsheet’s SaaS platform, Integrations, and Add-Ons
- Collaborate with existing Solutions Engineers in the design of creative solutions to customer requirements using Smartsheet
- Demonstrate technical aspects of the product as a way to solve specific customer problems
- Provide daily product/technical support to sales team and new team and prospects
- Provide support for preparing technical responses to prospect questions, FAQs, knowledge base and case support entries; help define “best practices” for broad usage across companies
- Travel to customer sites periodically, serving as a technical subject matter expert to the sales team.
- Periodically support and represent Smartsheet at marketing events, trade shows or conferences
- Perform other duties as assigned
You Have
- 1-3+ years of experience as a pre-sales Solutions Engineer or related field in the SaaS and enterprise software industry
- Technical leadership and outstanding customer-facing skills
- Passion for working with web-based technologies and desire understanding of functionality, use cases, and business and technical elements.
- Consultative approach regarding technology and product positioning to both business and technical users
- Experience in solution design or solution architecting related to collaboration/workflow/project management.
- Willing to travel periodically based on customer and business need
- Experience using Salesforce and applying qualification methodology (e.g. MEDDICC)
- Fluency in English and either Spanish or Italian is required
- Legally eligible to work in the UK on an ongoing basis
Perks & Benefits
- Employer-paid Private Medical and Dental, additional cost for family members
- Monthly contributions toward your pension
- Monthly stipend to support your work and productivity
- 25 days paid for Holiday + Bank Holidays + Flexible Time Away Program
- 20 weeks fully paid Maternity Leave
- 12 weeks fully paid Paternity/Adoption Leave
- Personal paid Volunteer Day to support our community
- Opportunities for professional growth and development including access to Udemy online courses
- Company Funded Perks including a counseling membership, salary sacrifice options, and your own personal Smartsheet account.
- Teleworking options from any registered location in the UK (role specific)
Get To Know Us
At Smartsheet, we’ve created a place where everyone is welcome — people from all over the world, all backgrounds, all ages, all colors, and all beliefs working side by side. Here, everyone can make a difference and empower others to do the same. You’re encouraged to apply even if your experience doesn’t precisely match our job description—if your career path has been nontraditional, that will set you apart. At Smartsheet, we empower everyone, everywhere to change the way the world works—join us!
Equal Opportunity Employer
Smartsheet is an Equal Opportunity (EEO) employer committed to fostering an inclusive environment with the best employees. It is our policy to provide equal employment opportunities to all qualified applicants in accordance with applicable laws in the US, UK, Australia, Germany, Costa Rica, Japan, Bulgaria, and India. All qualified applicants will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.
