Community Affairs Manager

Are you passionate about improving healthcare standards for People Living with HIV? We have an exciting role for an HIV Community Affairs Manager to join our clients UK & Ireland HIV Business Unit. This hybrid role offers the chance to make a real impact by supporting Health Care Professionals (HCPs) and Allied Healthcare Professionals (AHPs) in delivering service improvements to achieve national standards of care.

Key Responsibilities:

• Support HCPs: Identify gaps between performance and national clinical standards (BHIVA/NHIVNA) and promote better standards of care.
• Education Programs: Develop and deliver HIV education programs to enhance long-term health understanding.
• Best Practices: Assist HCPs in implementing best practice standards and health assessments in HIV care.
• Resource Deployment: Develop, approve, and deploy resources to support service improvement.
• Professional Representation: Represent the company at professional events and promote service improvement.
• Customer Relationships: Build and extend relationships with key customers to support audit, education, and service improvement.

Promotional Activities:

• Product Representation: Promote the appropriate use of HIV products to HCPs using an omni-channel approach.
• Business Planning: Prepare business plans, assign activities, and manage territory budgets for customer contacts and events.

Compliance:

• Ensure all activities are ethical and compliant with relevant laws, Codes of Practice, and company standards.

Knowledge, Experience, and Skills:

• Professional Qualification: Including HCP/AHP.
• HIV or Virology Experience: Relevant experience in HIV or virology is essential.
• Project Management/Change Management: Experience in project management or change management is required.
• Interpersonal Skills: Proven expertise in relationship building and delivering clinical audit and service improvement.
• Travel: Ability to travel is essential.
• Certification: Must have passed the ABPI Representatives Exam or the Advanced Professional Programme qualification.