Complex Care Support Worker - Days or Nights

Clacton-On-Sea, England, United Kingdom

4/25/2025

Support Worker - Make a Real Difference Every Day

Are you passionate about empowering others to live full, independent, and meaningful lives? If you’re caring, compassionate, and committed to making a positive impact, we’d love to hear from you.

At My Life Choice LTD, we are committed to providing personalised care that meets the unique needs of each individual. Our goal is to help people live as independently as possible, promoting their autonomy, choice, and dignity while ensuring their safety and well-being. We provide support for people with a variety of health and care needs, including mental health issues, physical disabilities, and behaviours that challenge. We are looking for Support Workers who share our passion for empowering individuals to live happy, healthy lives.

Our PRIDE Values:

We live by our values of PRIDE:

• Person-Centred - Putting the individual at the heart of our service
• Responsive - Delivering well-planned, effective support
• Innovative - Continuously improving and evolving our services
• Delight - Going the extra mile to exceed expectations
• Engagement - Creating opportunities for everyone to be part of the journey
  
  

About The Role

As a Support Worker, you will be required to provide high-quality care that empowers individuals to live fulfilling lives while promoting independence and dignity. You will work within a team and receive training in Positive Behaviour Support (PBS) to help manage challenging behaviours and provide the best possible support.

Additional needs may include -

• Learning disabilities
• Mental health conditions
• Physical disabilities
• Personal care needs
• Complex care requirements
  
  

You’ll play a vital role in enabling the people you support to live fulfilling, happy, and independent lives.

Key Responsibilities:

• Support individuals with a range of complex health needs, including learning disabilities, mental health issues, physical disabilities, and personal care needs.
• Provide personal care including assistance with bathing, dressing, grooming, and toileting in a sensitive and respectful manner.
• Help individuals with daily tasks such as meal preparation, household chores, managing finances, and maintaining a clean and accessible home environment.
• Promote independence and encourage individuals to make choices and decisions about their lives.
• Support individuals to access the community, engage in social activities, and enjoy hobbies or interests that enhance their quality of life.
• Administer medication as prescribed, ensuring accurate record-keeping and following medication protocols.
• Foster and maintain healthy relationships with individuals, their families, and other professionals, encouraging positive social interactions.
• Work with the individual and the team to develop and follow person-centred care plans and risk assessments tailored to each person’s specific needs.
• Use Positive Behaviour Support (PBS) techniques to manage and reduce challenging behaviours, providing a supportive and safe environment.
• Report changes in an individual’s health, behaviour, or well-being to the Service Manager.
• Support individuals outside of the home setting if required, for example, attending hospital appointments, going on holidays, or providing support in other settings such as a police station.
• Ensure that all safeguarding procedures are followed and that individuals’ rights are upheld at all times.
• Work as part of a supportive team to deliver high standards of care and ensure the wellbeing of all individuals.
  
  

Role Details:

Role Type: Full Time

Hours: 36 -48 hours per week

Shift Patterns: 3 x 12 hour shifts week 1, 4 x 12 hour shifts week 2

Location: Clacton on Sea

What You’ll Bring:

• Experience in care or support work, particularly with individuals with learning disabilities, mental health conditions, physical disabilities, or challenging behaviours.
• Ability to remain patient, calm, and understanding in challenging situations.
• Strong communication skills, with the ability to build rapport and maintain positive relationships with individuals, their families, and colleagues.
• A commitment to promoting independence and supporting individuals to make choices about their own lives.
• Resilience and the ability to cope with difficult and emotional situations.
• Knowledge of or willingness to learn about Positive Behaviour Support (PBS) techniques.
• Flexibility and a willingness to work varied shifts, including weekends and evenings if required.
• A good understanding of safeguarding procedures and health and safety.
• Driving licence and access to a vehicle would be advantageous but not essential.
• Availability to work every other weekend
  
  

INDMLC