Compliance Manager

About Masabi

// At Masabi, we’re powering the journeys of millions by making public transport payments simple, accessible, and seamless, whether through a mobile app, a ticket machine, or tapping a bank card. Our Justride platform is live in over 250 cities worldwide, and we partner with leaders like Uber, Moovit and Transit to drive the future of fare collection.

Your journey matters too. At Masabi, you’ll join a team of innovators with the tools and support to build the career you want.

The Role

// As Masabi expands globally, meeting and exceeding security, regulatory, and contractual compliance requirements is more important than ever.

We’re looking for a Compliance Manager to lead our audit readiness, policy governance, and day-to-day compliance operations. You'll help ensure alignment with international standards like PCI DSS, ISO 27001, and SOC 2, working across teams to embed clear, practical compliance into everything we do.

Location

// This role is available on a fully remote or hybrid basis for candidates based in the UK.

Responsibilities include

• Leading Masabi’s compliance programme (PCI DSS, ISO 27001, SOC 2) and maintaining year-round audit readiness
• Managing the compliance calendar, documentation reviews, and internal control testing
• Developing and enforcing clear, practical security and compliance policies
• Supporting risk assessments, identifying control gaps, and coordinating mitigation
• Tracking client-specific compliance obligations and supporting RFP/security questionnaires
• Driving continuous improvement and exploring automation opportunities
• Enabling teams through education and fostering a culture of proactive compliance
• Partnering with Security, Engineering, Product, and Customer teams across the business

About you

• Solid experience in compliance, audit support, or security governance within a SaaS or tech environment
• Familiar with PCI DSS, ISO 27001, SOC 2, and broader regulatory compliance frameworks
• Strong organisational skills; confident in managing documentation, audits, and processes
• Clear communicator across technical and non-technical teams
• Proactive, improvement-focused, and comfortable working independently in a remote-first setup

// Careers at Masabi are for people going places, driven by the mission to make transit fair and accessible for all. We’re a diverse team of innovators who lead with purpose, move with empathy, and support one another every step of the way. We believe in journeys made simple, for riders and for our people.

Whoever you are, just be yourself. We welcome applicants from all backgrounds and encourage you to bring your whole self to work. We’re already powering journeys. Ready to start yours?