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Orion Building Engineering Services Ltd have a fantastic opportunity to add to our expanding team with the role of a Contract Compliance Administrator for our HVAC, ideallywith an immediate start to be based in our Hemel office.
This is a great opportunity to join an ambitious company which puts people at the heart of growth and success. The successful candidate will be responsible for a range of tasks which would include supporting the team in the monitoring, documenting, booking of jobs and allocation of works to engineersand the associated compliance-related activities for the various contracts.
You will be working alongside likeminded and supportive colleagues in order to provide a great customer service.
Duties
- Completing compliance checks on all water hygiene activities.
- Raising non-conformances.
- Supporting and assisting the Water Hygiene Manager and Operations Manager.
- Planning and coordinating work
- Assisting and coordinating engineers
- Answer incoming calls and dealing with queries
- Responding to emails from clients
- Prioritise workloads effectively to meet operational needs and customer expectations.
- Provide exceptional customer service and answer any client questions or relay these questions back to the office.
- Consistently follow up on open queries and jobs to aid closure and completion.
Requirements
- Previous experience in a compliance or administrative role .
- Have strong administrative skills including Excel.
- The ability to work accurately with high attention to detail.
- Ability to react quickly, reliably and resiliently under pressure and adapt to changing circumstances.
- Excellent written and oral communication skills, with proficiency in clear, professional English.
- Be proficient in data entry.
- Have an excellent telephone manner.
- Good presentation, planning, and organisational skill, self-motivated and able to work under their own initiative.
Salary £25500.00 - £28000.00 (depending on experience).
40 hours per week - Monday to Friday.
24 days holiday per year plus bank holidays. Increasing by 1 day per year following 3 years of service.
Orion Building Engineering Services are committed to equal opportunities and recognise the value of having diverse teams that represent the communities we serve. We therefore encourage applications from everyone who meets the above requirements and would like to take their next career step with
