Costs Paralegal

We’re a national law firm with a local reach. Our philosophy is ‘we're legal and financial experts that care’ – something you’ll find in the way we work with our clients and how we support our teams. But we’re more than just a law firm – we’re a team of people working together to help individuals and businesses navigate life’s ups and downs. Working here you’ll feel a part of our friendly and inclusive environment.

We’ll value you for who you are and what you bring. We support each other and push boundaries to achieve incredible things and make a real difference to our clients and communities.

We're always looking to support our colleagues to work in a way that works best for them and everyone else, including our clients, the business and the regulators. Please speak to a member of our Recruitment and Onboarding team for more information.

Our Team

We are a leading law firm dedicated to providing exceptional legal services across various sectors. Our team is committed to delivering high-quality, client-focused solutions. We are currently seeking a skilled Costs Paralegal with a specialisation in fixed recoverable costs to join our dynamic team.

Your Role and What You'll Be Doing

To provide litigation and administrative support to Costs Team case handlers who provide quality legal costs advice to clients and progress cases in the most efficient manner. The Costs Paralegal will undertake some case handling tasks for case handlers, build a rapport with clients, and provide an excellent level of customer service, becoming an integral part of the Costs Management Team.

Key Responsibilities / Accountabilities:

• Prepare schedules of costs for negotiations and interim payment requests.
• Assist fee earners with the preparation of bundles and e-filing of documents with Courts.
• Prepare narratives for inclusion within client bills, detailing the work done on the case, and handle client billing instructions to the Accounts team.
• Manage the client journey and experience, including handling enquiries by phone, letter, and email. Provide case updates and progress information.
• Deal with relevant case correspondence, compose letters on case handler’s request, and respond independently to correspondence.
• Ensuring all relevant tasks on logged on the case management system and that all team files are in good order and in accordance with agreed practice.
• Deal with accounts queries and ensure Cost Team records are kept up to date and orderly.
• Draft documents in line with Court precedents and best practice
• Assist with BD activities and arrange training where applicable.
• Achieve time recording targets to ensure profitable working.

About You

• Ability to work on own initiative.
• Good communication skills.
• Knowledge and understanding of case management systems.
• Time management and organisation skills.
• Accuracy and attention to detail.
• Good administration and organisational ability.
• Strong IT skills

Our Benefits - What We Can Offer You

• 25 days holidays as standard plus bank holidays - You can ‘buy’ up to 35hrs of extra holiday too.
• Generous and flexible pension schemes.
• Volunteering days – Two days of volunteering every year for a cause of your choice (fully paid)
• Westfield Health membership, offering refunds on medical services alongside our Aviva Digital GP services.

We also offer a wide range of well-being initiatives to encourage positive mental health both in and out of the workplace and to make sure you’re fully supported. This includes our Flexible by Choice programme which gives our colleagues more choice over a hybrid way of working subject to role, team and client requirements.

We have been ranked in the Best Workplaces for Wellbeing for Large Organisations for 2024!

Our responsible business programmes are fundamental to who we are and our purpose. We’re committed to being a diverse and inclusive workplace where our colleagues can flourish, and we have established a number of inclusion network groups across our business to support this aim.

Our commitment to Social Responsibility, community investment activity and tackling climate change is a fundamental part of who we are. It’s made up of four strands: Our People, Our Community, Our Environment and Our Pro Bono.

Additional Information

As part of the Irwin Mitchell Group’s on-boarding process all successful applicants are required to complete the group’s employment screening process. This process helps to ensure that all new employees meet our standards in relation to honesty and integrity therefore protecting the interests of the Group, colleagues, clients, partners and other stakeholders.

We carry out pre employment screening to establish your eligibility to work in the UK, criminal record and financial checks ­with our trusted 3rd parties.

The employment screening process will fully comply with Data Protection and other applicable laws.

Irwin Mitchell LLP is an equal opportunity employer.