Credit Controller (12month FTC)

Ilkeston, England, United Kingdom

4/3/2025

Overall Summary

At Close Brothers we look to recruit individuals from all different backgrounds and encourage you to apply even if you don’t tick every box. We celebrate diversity, promote inclusivity and are open to discuss flexible work options to help you balance your work and home life.

Join the Close Brothers Vehicle Hire Team where you will be working within the credit desk, responsible for carrying out collection activity on a designated ledger of accounts in order to achieve maximum cash collection and debt reduction in line with targets set by the management team.

Responsibilities

• Collection of aged debt by means of telephone customer contact, keeping aged debt and general bad debt provisions within KPIs
• Assisting the Credit Control & Billing Manager with overall cash collection and ensure targets are achieved
• Logging and resolving customer invoice queries in a timely manner, along with managing any credit notes required.
• Updating the system with notes relating to all communications with customers
• Allocation of cash within the daily banking, ensuring remittances are received & allocated accurately. Keeping unallocated cash to a minimum.
• Monitor and escalate any concerns regarding customers trading history to the appropriate senior manager
• Control and support the credit control team with legal collections and any recovery of assets / debt that may occur
• Attend and participate in regular credit control / sales meetings
• Liaise and support billing with any customer issues that may arise
• Support the disposal manager and collect debt with regards to vehicle purchases
• Controlling the Direct Debit process, ensuring these are set up and applied in a timely & accurate manner.
• Provide support to any daily/ monthly & yearly Sales ledger tasks where required
• Provide cover for any duties that are deemed urgent within the finance team
  
  
  
  

WE WOULD LOVE TO HEAR FROM YOU IF YOU HAVE:

• Credit control experience
• An ability to follow policy and procedures
• A flexible approach to work
• Good experience with IT (Mircrosoft office)
• Good communication skills
• Relevant GCSE's grade pass or above
  
  
  
  

IT IS NOT ESSENTIAL BUT IT WOULD BE GREAT IF YOU:

• Have underwriting / credit risk experience
• Have experience of using Microsoft packages
• Have previous experience working for a Bank / Vehicle rental company
• Are AAT part / qualified or equivalent NVQ level 2 or above
• Have any Credit / Debt management qualifications
  
  
  
  

We are an inclusive organisation and committed to ensuring our recruitment process is as accessible as possible to everyone. We will make adjustments for people who have a disability or long-term condition. If you need the job description or application form in an alternative format or would like to discuss the recruitment process with us, please email us at [email protected] or request a call back.

About Us

Close Brothers is a leading UK merchant banking group providing lending, deposit taking, wealth management services and securities trading. At Close Brothers we provide financial support and advice to small businesses and individuals in the UK. Our purpose is to help the people and businesses of Britain thrive over the long term.

To find out more about Close Brothers, please visit our careers page: https://www.closebrothers.com/careers

To find out more about life at Close Brothers:

https://www.closebrothers.com/life-close-brothers#374017299-899295541

To find out more about our benefits:

https://www.closebrothers.com/employee-benefits

To find out more about our commitment to creating an inclusive environment:

Our Responsibility - Diversity and inclusion ¦ Close Brothers Group