Credit Controller

About CTM

CTM is an award-winning provider of travel service solutions spanning corporate, events and sports markets. Headquartered and founded in Australia, CTM has offices all around the world, including Europe, Asia, North America, Australia and New Zealand. www.travelctm.co.uk

About the Role

The role of the Credit Controller is to maximise the recovery of amounts due to Corporate Travel Management for goods and services in accordance with contractual terms; to provide a high level of customer service to both internal and external clients. This is a key role in the Finance function.

Key Responsibilities

• Adhere to processes and systems which lead to the efficient recovery of debt, minimising debtor days/overdue debt.
• To deal with client queries in relation to invoicing and credit control efficiently, delivering excellent customer service, ensuring that requirements are met and SLAs achieved.
• To assist the Credit Control Manager and Senior Credit Controller with all aspects of credit management, including liaison with Business Development Managers and other areas of the business as required.
• To assist the offshore team with collections and client queries as required.
• To ensure that audit requirements are met.
• Other ad hoc duties as required.

Skills & Experience

• Credit control experience.
• Good excel skills and knowledge of other Microsoft Applications
• Strong communication skills – able to work with both external and internal customers.
• Problem solving / issue resolution skills Maths and English to GCSE (A-C)

CTM is a Disability Confident Employer. Do not hesitate to connect with our Recruitment team if you need to discuss arrangements.

CTM is the Data Controller with respect to the personal information you provide during your application. We will use this information solely to process your application, and our legal basis is that you are considering taking up an employment contract with us. We may share this information with our parent company in Australia, but otherwise we will not disclose it to any other organisation. If you take up employment with us, we will keep the information for the duration of your employment, otherwise we will destroy it 2 months after the post is filled.

All the information that we ask for in application forms has to be completed for your application to go ahead. There is no profiling or automated decision making applied to the personal information you supply. You have all the legal rights with your personal data as laid out in the General Data Processing Regulation (GDPR) and the Data Protection Act 2018, including the right to complain to the Information Commissioner’s Office. Our Data Protection Officer may be contacted at [email protected].