Join our Birmingham team as a Credit Controller for 6-month period.
Job Purpos
- eTo maximise the collection of debt and ensure customers are paying to agreed payment terms
- .Focus on reducing aged debt in line with credit control KPI’s and objectives
- .Resolution of disputes within timely manner
- .Support cash allocation with payment remittances to ensure payments are allocated timely
- .Reconcile customer statements (Green, amber, red targets
- )Highlight credit risk concerns with management
- .Provide detail on overdue weekly to management
.
Aims & Objectiv
- esTo ensure cash targets are achieved inline with forecasted weekly collection
- s.Aged debt is worked on and reduced in line with agreed monthly target
- s.Outstanding payments allocate
- d.Disputes resolved in agreed timeframe
- s.Credit limits and payment terms are accurat
- e.Customer data is recorded and updated in syste
m.
KPI’s / Performance Measu
- resAchieve weekly collections in line with the agreed cash forec
- astReduce overdue debt in line with set targ
- etsManaged disputes within specified timefr
- ameSupport cash allocation to reduce unallocated c
- ashReconcile customer accounts (red/amber/green syst
em)
Accountabili
- tiesCollection of all customer accounts in line with agreed payment terms, primarily by telep
- honeContacting clients before balances become overdue to confirm payments and/or disp
- utesContacting overdue clients on a persistent basis until payment has been rece
- ivedAdvising management of potential risks with clients defaulting on paym
- entsDealing with client disputes in a timely and efficient ma
- nnerWorking closely with the Commercial and Operational teams making them aware of any issues with payment and following escalation process when requi
- red.Reconciliation of key accounts and full ownership of issues ari
- singSales ledger integrity with full transparency over collections activities and compliance with the agreed credit stra
- tegyProvision of accurate, insightful and timely information for stakehol
ders