Credit Controller

Credit Controller x2 Fixed-Term-Contract 6 Months

Based: Hemel Hempstead

Department: Finance

Reporting to: Accounts Receivable Manager

Contract: 6 month Fixed-Term-Contract

This role is responsible for the collection of debt, operating within Company policy, targets and guidelines.

Responsibilities:

• Responsible for your own ledger as allocated by the Account Receivable Manager.
• Establish and maintain regular contact with each account using a variety of communication mediums including telephone and email contact.
• Ensure that aged debts are kept within department targets, by following the credit control collection process.
• Escalate any delinquent accounts to the Credit Controller Lead.
• Liaison with internal customers to resolve queries leading to receipt of monies.
• Credit Check new and existing customers.
• Provide monthly updates on all overdue accounts.
• Support and undertake all process improvements of the area
• The jobholder will assume responsibility for related duties as reasonably requested or assigned.
• The jobholder will be responsible for keeping management informed of area of activities and any significant problems.
• To provision assistance to all other members of the team as required or requested by the Accounts Receivable Manager

Knowledge, Experience & Skills

• Previous experience within a similar role
• At least 1 years experience in Credit Control
• High volume low value invoice experience
• Have run and are able to read Credit Reports
• Excel skills

Competencies and Key success factors

• Attention to detail
• Information Analysis
• Deadline-Oriented
• Query handling and problem-solving skills
• Effective communication skills
• Builds collaborative relationships
• Challenges within a supportive environment
• Committed to the business goals
• Takes ‘One Team’ approach

What we can offer you

• Salary (Competitive)
• 25 days holiday (All statutory bank holidays relevant to regional country) - 1 extra day after 5 years. Part time employees is a pro rata equivalent.
• The ability to Buy and Sell holiday (up to 5 days per year)
• A Volunteer Day
• Life Assurance (4 x base salary)
• Pension Scheme - A total contribution of 8% - 5% Employer and 3% Employee.
• Company sick pay (1 week after 6-month probationary period in first year, 4 weeks in years 2-3, 8 weeks in years 4-5 and 13 weeks from year 6 onwards)
• Employee Assistance Programme
• Coaching and Mentoring
• Cycle2Work Scheme - salary sacrifice scheme to purchase bikes at a discount
• Access to additional discounts / perks
• EyeCare - Access to money off for glasses and sight test
• Electric Car Scheme - Open to all eligible employees to benefit from getting an Electric Vehicle Via Salary Sacrifice
• Flu Jab
• Eligibility for Costco Membership

Values:

The values that underpin the Kyocera Group are the 5 C’s- Communication, Courage, Commitment, Cooperation and Consciousness. It is our firm belief that employees should live by these values and we would expect that you should show your commitment to these values by carrying out your work fairly and honourably, respecting people, our work as a business, and both our local and global community.

Equality and Diversity Statement: Kyocera is dedicated to creating a workplace where diversity is celebrated and everyone is treated with fairness, dignity, and respect. We welcome applicants from all backgrounds and are committed to providing reasonable adjustments during the recruitment process to ensure an inclusive experience for all.

Recruitment Agencies: Kyocera operates a Preferred Supplier List (PSL) of selected recruitment agencies and does not accept unsolicited CVs from agencies not on this list. Please refrain from submitting candidate details in response to this advert or to any Kyocera employees, as we are not responsible for any fees related to unsolicited CV submissions.