Credit Controller

Are you keen to find an exciting new role where you will be part of a dynamic, forward-thinking, agile team? If so, come and join us on the journey.

Why Michelmores? Michelmores is the destination law firm for the ambitious, the imaginative and the distinctive. We help enterprises and individuals navigate change to find a positive future.

We are a flexible, friendly and inclusive organisation with as clear a focus on fresh thinking as we have on growth and success. We value and nurture our people’s potential and inspiration and give them a creative, open and collaborative environment in which to develop a career and succeed.

As a firm we strive to be more understanding, more flexible and less prescriptive about how we enable our people to succeed in their roles. Central to our culture is our nurturing, friendly and flexible environment which genuinely allows our people to grow and flourish.

We’re always thinking about how we can improve what we do, moving forward, together. From day one we encourage people to believe that there’s no such thing as a bad idea and creativity and innovation is highly prized throughout the Firm.

What sort of work? Right now, we have an exciting opportunity for a Credit Controller to join our Private Client department.

In this role you will work with the Business Manager in taking full responsibility for the total debtor ledger. This will include:

• Controlling and monitoring the firm’s outstanding accounts and reduce firm’s debtor figure.
• Liaising with Partners, Fee Earners and Clients regarding outstanding debts and other financial hygiene matters.
• Dealing with queries arising from contact with Client.
• Regular reporting to the Business Manager regarding outstanding debts and any other financial issues.
• Producing aged debt reports, risk reports and other ad hoc reports regarding outstanding debts as required.

How do we work? We take a flexible, agile approach to working patterns. As a team we agree together on the best working arrangements that will enable each of us to provide exceptional client service, to collaborate and connect with colleagues, and to achieve the right home/work balance. Most people in the team choose to work 2-3 days a week in the office, with the balance of time spent working from home. We pride ourselves on our high-performance culture whilst offering a good work/life balance.

As a Firm we are committed to supporting our people across all levels to achieve the balance they need. We are open to talk flexible working and to empower any candidate to put forward a flexible working pattern to meet their needs.

Who are we looking for? We are looking for somebody who will understand our values and thrive in our culture. The role will be based in our Exeter office. The ideal candidate will have:

• Experience of working in a credit control/collections role, preferably within a legal or professional services environment.
• Whilst a formal qualification is not essential, the ability to demonstrate a good working knowledge of credit management practices and an understanding of debt recovery processes in England & Wales is essential.
• Good understanding of GDPR.
• Excellent knowledge of Excel.
• Proficiency in MS Outlook, Word and PowerPoint.

Other skills required include:

• Strong interpersonal skills; effective communicator at all levels (written and verbal).
• Effective problem solving and good negotiation skills.
• Good analytical skills.
• A commercial, pro-active and professional approach to work.
• Excellent organisational skills, demonstrable examples of multi-tasking and methodical approach towards workloads and an ability to work under pressure and juggle competing priorities.
• Ability to work within a team and to communicate with all levels across the Firm
• Must be self-motivated, committed to working towards goals with strong enthusiasm and career commitment.
• Understand the importance of confidentiality and use of discretion.
• Must be flexible, successfully adapting to changing demands and conditions.
• Demonstrate self-confidence, initiative and be an innovative thinker.

This is a great opportunity to join a Firm which believes potential, inspiration, and teamwork should be valued and nurtured.

We work hard to create and sustain an open and collaborative environment. We embrace change and constantly evolve to meet our people’s diverse needs, in the same way that we help our clients to navigate and stay ahead of developments, to move forward together.

Next Steps To apply please click here or if you would like to talk to someone about the role, please contact Sarah McLean, Recruitment Specialist on 07754 555106.

Michelmores LLP is an Equal Opportunities Employer

We do not discriminate on grounds of race, gender, marital status, age, religion, colour, nationality, ethnic origin, disability or sexual orientation in the selection, recruitment and treatment of our staff.

View our Inclusion and Belonging pages­ for more information.

*No agencies please – any agency assistance will be via invitation only. Please note any speculative candidates submitted via agencies without invitation will not be considered as represented by that agent.