CRM Customer Value Manager

Are you passionate about driving customer value through data-led CRM? We’re hiring a Customer Value CRM Manager to lead our CRM strategy for Sainsbury’s Energy and E.ON Next.

You’ll manage a team of CRM campaign leads, collaborate across Marketing, Digital, and E-commerce teams, and deliver impactful campaigns that drive growth, retention, and engagement.

What you’ll be doing:

• Own and deliver CRM strategy aligned with business goals
• Lead, coach, and develop a high-performing CRM team
• Use data to optimise campaigns and customer journeys
• Partner cross-functionally to enhance conversion and experience
• Drive automation, quality control, and CRM tool optimisation
• Ensure brand-aligned, impactful customer communications

What we’re looking for:

• Experience leading CRM or marketing teams
• Proven track record in performance-driven CRM strategy
• Strong data mindset and stakeholder management skills
• Experience with marketing automation tools
• Bonus: Knowledge of the energy sector or sub-brand/start-up environments

Why join us?

• Competitive salary + benefits
• 26 days holiday + bank holidays + your birthday off
• Generous pension & parental leave
• Hybrid working (London, Farringdon HQ)
• Inclusive learning & career development opportunities

Apply early – this role may close soon due to high interest.