CS/3703 - IAWS Casework Officer

City Of Plymouth, England, United Kingdom

4/15/2025

N940a28122 - IAWS Casework Officer.

• Current Plymouth City Council apprentices wishing to apply for this role must contact the recruiting manager to ensure that they are able to support them to satisfactorily complete their NVQ qualification. Apprentices must also have 6 months continuous service and satisfactorily completed their probationary period before applying.
  
  

An exciting opportunity has arisen for an administrative Casework Officer to work in our Inclusion and Welfare team. We are looking for an enthusiastic, self-motivated team player to be the first point of contact for parents/carers, Head Teachers, departmental staff and other service users for matters relating to exclusion, Fair Access (reintegration admissions), children missing education, child performance and employment, home education and pupil attendance. You will be responsible for maintaining an overview of these areas of work by coordinating the delivery of specific tasks and ensuring compliance with service expectations and completion of tasks within set timescales.

As a Casework Officer, you will work within a small business support team within the Inclusion, Attendance and Welfare Service and be part of a wider Children’s Services Team who is responsible for safeguarding and promoting the welfare of children and will support integrated working practices across children’s services. You will be required to carry specialised administrative tasks and develop and maintain administrative systems to provide effective and efficient business support to the Inclusion, Attendance and Welfare Service. You will ensure that data is accurately recorded, maintained, reviewed and amended so that the coordination of processes is compliant with service standards in addition to undertaking business support casework in relation to children and young people who fall within the scope of the Inclusion, Attendance and Welfare Service.

We are a flexible employer and provide a variety of working arrangements tailored to the needs of each role.

The Disclosure & Barring Service Check requirement for this :- Basic.

For more information or an informal discussion regarding this role, please contact Joanna Tyrrell, Senior Practitioner, on 01752 306729.

Closing date:- Sunday 27 April 2025

Plymouth City Council is an equal opportunities employer. All applicants will be considered for employment regardless of age, care experience, disability, gender reassignment, marriage/civil partnership, pregnancy/maternity, race, religion/belief, sex or sexual orientation.

As part of our commitment to promoting equality we offer guaranteed interviews to those who meet the essential criteria and are considered disabled, care experienced or are an Armed Forces Service Leaver within the last two years.