Curated Experience Manager

Curated Experience Manager

Location: Northamptonshire, NN4 7SG

Hours of work: 40

Contract Type: Permanent

Join us in delivering exceptional experiences as part of a cutting-edge team at our client’s Northampton Campus, a vibrant workplace that embraces diversity, culture, community, learning, and innovation.

Situated just outside the town centre, this is an exciting opportunity to join one of ISS’s leading accounts and play a pivotal role in creating memorable events, experiences, and activations.

Job Description

As the Curated Experience Manager, you will take the lead in planning and delivering engaging on-site events and activations that leave lasting impressions.

Collaborating closely with a small, dedicated team, you will be at the forefront of designing positive and meaningful interactions for colleagues, clients, and campus guests.

Your role is all about delivering the unexpected—infusing each interaction with fun, excitement, and a personal touch.

You will be an open, passionate, and customer-focused professional who embodies outstanding service and keeps it at the heart of everything you do.

An ambassador for brand principles, culture, and values, you will ensure that every moment is infused with creativity and attention to detail.

Working across various campus spaces, especially in colleague public areas, you will bring energy and innovation to every event and interaction.

The ideal candidate will have a proactive, positive attitude, always willing to go the extra mile to ensure success. You’ll be a well-organised, adaptable individual with a keen eye for detail and the ability to thrive in fast-paced, ever-changing environments.

Your confident and sociable personality will help you build strong rapport with colleagues and guests, leveraging your previous experience and feedback to deliver exceptional results.

At ISS, going above and beyond is just the starting point—join us and make your mark in creating unforgettable experiences.

Key Responsibilities

• Assist with the administration of activations and events, following client milestones for annual Campus Workplace Programmin
• Work closely with HSEQ Team, checking and collating Insurances documents and RAMS and sending out confirmations as required
• Manage the activation calendar
• Source and create activations and events
• Produce and/or collate the written copy for the events and activations onto a number of platforms
• Manage certain activations on site from planning through to delivery, always ensuring a safe environment and a high delivery standard
• Conduct site visits with potential partners and activation producers
• Work up budgets for activations and events
• Line manage, train and develop of our Curated Experience and Go To Team hosts

Professional and Personal Competencies/Qualifications

• Energetic and enthusiastic
• Proactive, highly organised and self-disciplined, a self-starter who functions at their best in a fast-paced environment
• Contract catering experience
• Stadium/sporting event background
• Experience with fully planning and delivering events and activations
• Experience managing corporate events

The Company

ISS is a world-leading workplace and facility management company, connecting people and places to make the world work better. Working with customers day by day, side by side, we understand every aspect of the user experience.

Through a unique combination of intelligent solutions, high standards and people who care, to help our customers achieve their purpose, whether it’s hospitals healing patients, businesses producing the next great innovation, or airports bringing passengers home to their families. ISS is committed to doing business the right way, taking its corporate responsibility very seriously. Our passion is people.

We offer you a challenging and exciting career in an organisation with people at its heart. In ISS, everyone has the opportunity to develop, grow and make a difference. #ISSGreatPeople #ISSTalent #PeopleMakePlace

ISS is proud to be a diverse and inclusive employer.

ISS welcomes all applicants regardless of age, disability, gender identity or gender reassignment, marital or civil partnership status, pregnancy or maternity, race (which includes race, colour, nationality, ethnic or national origin and caste) religion or belief, sex, sexual orientation or educational background

Our passion for inclusivity and diversity makes ISS a more creative, productive and happy place to work.