Customer Engagement Executive

Shoreham-By-Sea, England, United Kingdom

5/23/2025

Please Note Office Job Title Will Be{​{:}} Customer Engagement Executiv

eLocation{​{:}} Shoreham-by-sea (BN43 6P

A)Salary - £25,000 + Commission OTE £35k-£45

k Ready to shape the future of business technology while earning industry-leading commission

s?Key Benefits{​{

:
• }} Uncapped Commission{​{:}} Industry-leading structure with high % share of
G
• P. Career Growth{​{:}} Clear progression paths and learning opportun
i
• ties Inclusive Culture{​{:}} Regular socials and a welcoming, collaborative envir
o
• nment Incentives{​{:}} Annual Sales Trip I Lucrative bonuses and exclusive discount pl
a
• tforms Flexible Working{​{:}} Hybrid options to fit your l
i
• festyle Own Your Relationships{​{:}} 360 Sales retaining and up/cross selling to all your accounts/customers. Own and build long lasting relati
o
• nships, Multi Product Selling{​{:}} Sell and Earn across the entire Focus Group techno
l

ogy stack Abo

ut Us{​{:}}Established in 2003, Focus Group is one of the UK's fastest-growing tech providers, empowering over 30,000 businesses nationwide. With over 1,000 employees and a $1bn valuation, we are a dynamic force in th

e industry.Job P

urpose{​{:}}As a Customer Engagement Executive, you'll drive our growth by ensuring customers are kept up to date with Focus Group's product portfolio and upselling / cross selling new features and additional services, tailored to e

ach client. Principal Responsibil

i
• ties/Duties Maintain and adapt produ
c
• t knowledge Outbound telesales sales and account
• management Cross sell different products to the existing c
u
• stomer base Understand the sales process from sta
r
• t to finish Create opportunities through lead generation for surrounding teams covering all produ
c
• t offerings Look for referrals from current customers, to build own
• client base Ensure pipeline and forecasting is accurate at all times througho
u
• t the month Meet daily productivity and sales

based KPI's Esse

n
• tial Skills T
a
• rget driven Motivated an
d
• Ambitious Persistent an
d
• Resilient Good interpers
o

nal skills

• Our Values Respect - Treat colleagues and customers
w
• ith respect Integrity - Uphold the highest standards of honesty
a
• nd fairness Teamwork - Engage and collaborate with colleagues
a
• nd partners Ambition - Determination to be the best th
a

t we can be Don't let the requirements hold you back! We value passion, potential, and a willingness to learn just as much as experience. We're a fast-paced and growing environment, and if you're excited about business development and helping companies succeed with technology, we encourage you to apply - even if you don't tick

every box. At Focus Group you can be proud of what you do, how you do it and feel a true part of the team. We work hard to create an inclusive, collaborative and rewarding environment where you are inspired to achieve brilliant things and really make a difference to the future of o

ur business.We're proud to have built an outstanding place to work where people thrive and are recognised for their achievements. We're delighted to have been named one of the UK's best 100 Companies to Work for 2021 and a British Private Equity & Venture Capital Association (BVCA) 2023 Vision Award Winner for London & South East for our commitment to cult

ure and ESG.We welcome all applications and if you struggle to apply online, please contact us for a chat, or email us directly. We can make any reasonable adjustments to the working environment to ensure all employees are included and can work safely in

our offices.