Customer / Planning Assistant

Washington, England, United Kingdom

5/23/2025

Job Description

Join the thriving and dynamic United Infrastructure Services team in Washington! As a rapidly growing business, we are excited to welcome a new Customer / Planning Assistant to contribute to our success. If you're looking for a long-term career opportunity with a Main Contractor, where you can develop your skills and be part of an industry-leading organisation, this role is for you.

Your Role: Customer / Planning Assistant

To operate effectively in a delivery focused and often fast-paced environment, working within the planning department to ensure that information is compiled ready for the work to be carried out.

Responsibilities

• Liaising with customer to ensure a positive customer experience
• Manage workload to comply with Clients Service Level Agreements
• Manage NRSWA requirements on individual schemes in order to minimise financial risk and non-compliance
• Coordination with local authorities
• Effective liaison with all stakeholders
• All other duties assigned
  
  

Qualifications

Essential Skills:

• NRSWA (Awareness)
• The ability to self-motivate and work within a team
• Good spoken and written communication skills at all levels
• Attention to detail
• Confidence in using computer packages and familiarity with planning tools
• The ability to work under pressure to deadlines I.T literate particularly Microsoft Office and
  
  

Excel.

• Well-developed verbal and written communication skills
• Team player, but also comfortable working alone.
• Understands the need for respect, sensitivity and discretion in a public facing role.
• Some flexibility of working hours may be required.
• Self-Motivated, enthusiastic and calm under pressure.
  
  

Additional Information

What We Offer

If you're a Customer / Planning Assistant seeking a dynamic and diverse work environment, we're offering:

• Competitive salary and benefits package
• Opportunities for career progression aligned with the company’s growth
• Immediate interview for qualified candidates
  
  

How To Apply

If you are ready to be part of our expanding team and contribute to our success, apply today for immediate consideration. Join us on this exciting journey of growth and innovation!

As a business United Living prefer to hire directly and we will be in touch with our PSL Agencies if we require support. We do not accept speculative CVs from agencies. If speculative CVs are sent, no fee will be applicable.