Customer Service Administrator
Company
Location
Woking, England, United Kingdom
Posted At
4/16/2025
Advertise with us by contacting: [email protected]
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Description
Customer Service & Admin All-Rounder
Location: Portugal Road, Woking, GU21 5JE
Salary: £26,000 - £28,000 (plus potential bonus after probation)
Hours: Monday - Friday, 8:30am - 4:30pm
Are you a proactive, friendly, and organised individual looking for a varied role where no two days are the same? We're working with a small, family-run business in Woking that's on the lookout for a reliable and personable all-rounder to join their close-knit team.
This is a fantastic opportunity for someone who enjoys being at the heart of a business, acting as the first point of contact for customers, and isn't afraid to roll up their sleeves and get involved across multiple areas.
What you'll be doing:
If you're looking for a role where you can make a genuine impact, bring your whole self to work, and be part of a friendly and passionate team - we'd love to hear from you.
Location: Portugal Road, Woking, GU21 5JE
Salary: £26,000 - £28,000 (plus potential bonus after probation)
Hours: Monday - Friday, 8:30am - 4:30pm
Are you a proactive, friendly, and organised individual looking for a varied role where no two days are the same? We're working with a small, family-run business in Woking that's on the lookout for a reliable and personable all-rounder to join their close-knit team.
This is a fantastic opportunity for someone who enjoys being at the heart of a business, acting as the first point of contact for customers, and isn't afraid to roll up their sleeves and get involved across multiple areas.
What you'll be doing:
- Acting as the main point of contact for incoming enquiries - phone and email
- Delivering outstanding customer service with a warm and professional manner
- Processing customer orders efficiently and accurately
- Handling general admin duties and supporting the wider team as needed
- Managing and updating the CRM system and customer records
- Creating quotes and following up on outstanding quotations
- Supporting the sales admin function - helping the team stay organised and on top of things
- Getting stuck in wherever needed - it's all part of the team spirit!
- Excellent telephone manner and communication skills
- Confident, friendly, and approachable personality
- Strong attention to detail and ability to stay organised
- Proficiency with general admin tasks and CRM systems (or quick to learn)
- A team player who's happy to help wherever needed
- Previous experience in a similar customer service/admin role is a big plus
- A supportive, down-to-earth team where everyone chips in
- Plenty of variety in your day-to-day work
- Opportunity to grow with the business and take on more responsibility over time
- Bonus scheme available after probation
- Real job satisfaction knowing you're making a difference to customers and your team
If you're looking for a role where you can make a genuine impact, bring your whole self to work, and be part of a friendly and passionate team - we'd love to hear from you.
Advertise with us by contacting: [email protected]
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