Customer Success Manager

This is a fantastic opportunity to join a fast-growing company at the heart of the digital revolution. Our software product is revolutionising manufacturing through automation. We are trusted by global brands and work across sectors (mobility, consumer goods, machinery etc).

We have a talented and ambitious team. We value integrity and are passionate about our mission to revolutionise advanced manufacturing.

This is your opportunity to:

• Be part of a fast-growing software product company in advanced manufacturing.
• Learn and fulfil your potential in an open, knowledge-driven culture.
• Share in our ambitious vision and make a meaningful difference towards autonomous manufacturing.

Responsibilities:

• Drive customer retention & growth initiatives.
• Develop customer relationships.
• Diagnose customer operations.
• Consult customers on best practice product usage.
• Support pre-sales customer engagements.

You will be joining a well-versed team if you have:

• An interest in advanced manufacturing.
• Minimum of two years of experience in Customer Success or Account Management.
• University degree in Engineering.