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D365 CRM Solutions Architect

Company
Location
London, England, United Kingdom
Posted At
3/22/2025
Advertise with us by contacting: [email protected]
Description
Job Title: D365 CRM Solutions Architect

Location: London, UK (Hybrid)

Job Type: Permanent

Why This Role Matters

Join a global team at the forefront of digital transformation, where you'll architect Microsoft Dynamics 365 solutions that empower businesses across industries and geographies. As a D365 CRM Solutions Architect, you’ll lead migration strategies, design integrations, and drive technical excellence for our client's Business Applications unit, shaping the future of enterprise CRM systems.

Key Responsibilities

Architecture & Strategy

  • Define end-to-end migration architecture for D365 implementations (Sales, Customer Service, Field Service modules).
  • Lead technical roadmaps and oversee integrations with systems like Power Platform, Azure services, and SQL Server.
  • Optimize system performance and scalability while enforcing Dynamics 365 best practices.

Technical Leadership

  • Mentor development teams in CRM customizations, workflows, and Power Platform solutions (Power Apps, Power Automate, Power BI).
  • Manage configuration tasks, including API integrations, SSIS, and .NET-based custom tools.
  • Conduct code reviews and audits to ensure compliance with architectural standards.

Stakeholder Collaboration

  • Translate business needs into technical specifications for non-technical stakeholders.
  • Report progress to leadership, resolve roadblocks, and align solutions with GDPR/security standards.

Your Profile

Core Expertise

  • 8+ years in Dynamics 365 Customer Engagement, with 3+ projects as a Solutions Architect.
  • Deep knowledge of Sales Automation, Field Service, and Customer Service modules.
  • Mastery of Power Platform (Power Apps, Automate, BI), .NET, Azure APIs, and SQL Server.
  • Proven ability to design secure, scalable architectures and lead migrations.

Certifications & Skills

  • Microsoft Certifications (e.g., Power Platform Solution Architect Expert, Dynamics 365 Solution Architect).
  • Proficiency in SSRS, Power BI reporting, and Azure services (Azure DevOps, Logic Apps).
  • Exceptional communication skills with experience advising C-suite stakeholders.
Advertise with us by contacting: [email protected]
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