Data Administrator

Collinson is the global, privately-owned company dedicated to helping the world to travel with ease and confidence. The group offers a unique blend of industry and sector specialists who together provide market-leading airport experiences, loyalty and customer engagement, and insurance solutions for over 400 million consumers.

We have been bringing innovation to the market since inception – from launching the first independent global VIP lounge access Programme, Priority Pass to being the first to sell direct travel insurance in the UK through Columbus Direct and creating the first loyalty agency of its kind in the travel sector with ICLP. Today we still invest heavily in innovation to ensure that we continue to deliver superior customer experience

s.

Key clients include Visa, Mastercard, American Express, Cathay Pacific, British Airways, LATAM, Flying Blue, Accor, EasyJet, HSBC, Chase, H

DFC.

Our mission is focused on doing good beyond profit, which for us means we seek out opportunities for our people to share in our success and that we give back to the communities and people within which we

work.

Never short of ambition, the success of our business is delivered through the diverse and talented team of over 1,800 global col

leagues.
Purpose of

the role:
The Data Administrator in the Technology Team for the Insurance organization manages reference and transactional data, along with regular reporting, through key a

• ctivities:
  Ensure timely and controlled processing of reference data for Insurance contracts with distributors, reinsurers
• , and TPAs.Deliver transactional data via the IDL, meeting business needs w
• ithin SLAs.Handle and resolve errors in transactional data input into the IDL, ensuring visibility of outstand
• ing issues.Administer regular report generation, ensuring timely delivery w
• ithin SLAs.Triage business issues and change requests, coordinating with the Data team and providing necessa
• ry details.Contribute to product specifications to enhance relevant processes and busi

ness areas.The role strengthens the link between the Technology function and business teams (underwriting, Finance, etc.) and ensures timely processing of data and reports. Collaboration with peers, Product Owners, and other departme

nts is key.
Key Respo

nsibilities:Key responsibilit

• ies include:
  Adhering to governance for collating reference data for contracts with distributors, reinsurers, and TPAs, supporting data ingestion into the IDL and oth
• er processes.Managing onboarding, renewal, and offboarding of Insurance and reinsurance contracts to ensure accurate and timely delivery of transactional data for the IDL and Finan
• ce processes.Administering transactional data ingestion into the IDL, supporting testing of ne
• w ingestions.Recording and resolving errors in data ingested into the IDL, contributing to process
• improvements.Acting as a key contact between the Data Team and bu
• siness teams.Running regular reports owned by the Data team within Insuranc
• e Technology.Completing ad hoc tas

ks as needed.
Experience and sk

• ills required:
  Experience in reporting / wo
• rking with dataExperience in general insurance or a regulated industry (e.g., financial servic
• es) (preferred)Customer-centric background with focus on customer and u
• ser experience.Strong collaborative skills to engage stakeholders and dri
• ve resolutions.Familiarity with various delivery models (Scrum, Kanb
• an, Waterfall).Experience working with engineering development and support te
• ams (preferred)Strong interpersonal, communication, and organiz
• ational skills.Ability to collaborate with global,
• virtual teams.Attention to detail with the confidence to challenge
• when necessary.Ability to work independently and suppor

t team success.

Collinson is an equal opportunity employer and welcomes differences in all their forms including: colour, race, ethnicity, gender identity, sexual orientation, neurodivergence, family status, age, individuals with disabilities and people from all backgrounds, cultures and experiences as we strongly believe this contributes to our

on-going success.We are focused on continually evolving our purpose driven, high performing culture, providing an environment where our people have the opportunity to achieve their full potential and do interesting and meaningful work. Our company values are: Act smarter, Do the right thing, One team and Be insight led. These help guide everything we do internally in terms of how we think, act and interact, right through to how we deliver value to our custo

mers and clients.
In your application, please feel free to note which pronouns you use (For example - she/her/hers, he/him/his, they/