Data Analyst
A Bit About Us 🏢
Gamma is a leading supplier of Unified Communications as a Service (UCaaS): we provide voice, data and mobile products and services to the UK, German, Spanish and Benelux business markets.
Gamma is expanding its UCaaS presence in Europe with a family of businesses focusing on digital automation, delivering Gamma-powered services to SME customers via a network of channel partners in Germany, Spain, and the Benelux region.
What will you be doing day-to-day? 📞
- Analyse and interpret data to report on business KPI’s, identify trends and patterns to provide Gamma’s Direct business with actionable insights for improvement.
Key responsibilities:
- Process and analyse multiple data sources to produce clear findings and recommendations to support operational development ideas coming from across the Direct business.
- Provide timely analysis of the business KPIs to stakeholders across the business.
- Proactively analyse data to uncover opportunities to add value to the business and/or drive efficiency savings into the business.
- Assist with data analysis to support optimisation of current processes, including identifying and supporting suggestions to resolve current pain points.
- Provide and analyse data for preparation of business cases requests for investment.
- Assist with the reporting and analysis activity against operational cost KPIs and measurement of the impact of digital investments across the Direct business.
What You Will Need
- Demonstrable experience operating as a data analyst within a business customer facing organisation.
- Excellent data analysis skills, confident in using Excel or SQL to gather, analyse and interpret disparate pieces of data.
- Desirable to have experience of using Power BI or Tableau.Excellent questioning skills with the ability to help a stakeholder articulate their requirements.
- Microsoft Power BI Data Analyst certification is beneficial but not essential.
- Salesforce Tableau Certified Data Analyst is beneficial but not essential.
- Previous experience in building a Center of Excellence for data analytics, driving maturity through best practices, governance frameworks.
- Aligning analytics strategies with organisational goals to enhance decision-making and operational efficiency.
What do we offer? 💰
- 25 days holiday + bank holidays
- Your birthday off
- Private Medical Insurance
- Electric Vehicle (EV) scheme
- Pension plan
- Enhanced maternity and paternity leave
- Share-save scheme
A few things to note ✨
- This role will require travel to one of our office locations two or 3 times a week.
- Unfortunately, we can't offer visa sponsorship or relocation support for this role
- If you feel you could be a good fit for Gamma but do not think that you meet all the requirements, we still encourage you to apply as you could be the person that we are looking for! Gamma is an equal-opportunity employer. We care about inclusion and believe in having diverse teams where everyone can be their true authentic selves.
- We value each person and their range of backgrounds and actively encourage people from underrepresented backgrounds to apply.
- We don't discriminate based on any protected characteristics e.g., race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, marital status, disability, or age.
- We are a family-friendly employer with a culture based on trust, autonomy, and flexibility so that you to create a work-life balance and enjoy working here at Gamma.
Please note we only use recruitment agencies registered on our preferred suppliers list and as such, any speculative CVs received will not be considered. Agencies cannot work on this role unless approved by Gamma's recruitment team.
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