Datacenter Analyst
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Data Centre Analyst
Industry: Information Technology
Contract Type: Permanent
Summary:
We are seeking a dedicated Data Centre Analyst to join our team at a Managed Service Provider, working on-site at our Data Centre in Slough. This role is ideally suited for individuals with 1-2 years of experience in Technical Support who are looking to transition into a Data Centre position. As a Data Centre Analyst, you will be responsible for providing technical support, as well as engaging in tasks such as racking and stacking of equipment. The position includes a shift rota of nights and days, offering a salary of £26,000 plus a 33% shift allowance.
Skills:
- Technical support expertise
- Experience in data centre operations
- Proficiency in racking and stacking equipment
- Strong customer service skills
- Effective communication skills, both verbal and written
- Problem-solving abilities
- Organisational skills
- Time management skills
- Ability to work independently and as part of a team
- Basic understanding of network setups
Software/Tools:
- Microsoft Office Suite
- Ticketing Systems (e.g., Remedy)
- Basic networking tools
Certifications & Standards:
- ITIL Foundation (preferred)
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