Dealer Sales Advisor

Dealer Sales Advisor

🌏 Remote

💷 Discretionary Company Bonus Scheme

⏰Rotating shifts, between the hours of 9am and 8pm on weekdays (9-5.30 & 11.30 - 8) and 10am - 6pm on weekends (one weekend in 3)

💖 Our perks

• 🌏25 days holiday (rising to 28 after 3 years’ service) pro rated, plus bank holidays, to take time to recharge and do something you love.
• 🤒 Private Medical - via vitality, with reward schemes paid for you and your family.
• 🤒 Health cash plan - via health shield for employee's and children claiming money back for dental, optical, etc
• 👍Pension – Oodle will contribute 5% of your salary into your pension pot to help you save for the future
• 🪙Life Assurance - 4 x annual salary - benefit funded by Oodle
• 🥝Free breakfast, drinks and fruit in the office – you can help yourself to cereals, toast, fizzy drinks and lots of fruit.
• 🤟Employee discounts – discounts you can access anywhere, anytime for all major shops.
• 👌1 day volunteer day per year – an opportunity to give back to the community each year.
• ⭐Mental health care – 6 free counselling sessions via our EAP (Employee Assistance Programme).
• 🤧Paid sick leave – enhanced company sick pay.
• 👨‍Enhanced family leave – we provide enhanced family leave for primary and secondary caregivers.

🚗 Oodle – who are we? 🚗

Oodle is one of the fastest growing fintech companies in the UK. Our technology is powering a revolution in automotive finance directly impacting people’s lives by enabling the fairest, quickest and most customer-centric motor finance products available to car buyers in the UK. At Oodle we are working hard to disrupt the car finance market.

🙌 The Role & Team

Dealer Sales Advisor at Oodle Car Finance.

The Dealer Sales Team operates as the voice of Oodle for our trusted introducers (Dealers and Brokers). In this role you will be dealing with queries from our introducers via inbound calls or emails. The role will report directly into our Dealer Sales Team Leader and we are looking for someone who can support us with delivering fast, quality resolutions for our introducers.

What you’ll be getting up to:

• Having great conversations with our introducers to help them find a suitable solution.
• Building and maintaining relationships with stakeholders during the loan application journey.
• Working closely with our Account Managers to build relationships with our introducers.
• Provide support, advice, and guidance to our introducers to understand our systems so that they can self-serve.
• Working with 3rd party service providers and dealer networks to review and resolve any quality concerns.
• Support with daily allocated admin tasks.

The role will be a great fit if:

• Previous experience of working within the motor industry in a Customer Service/ Sales role
• Excellent communication and listening skills, both verbal and written.
• Ability to proactively manage and prioritise a number of tasks.
• Strong analytical and investigative skills.
• A strong desire to support our customers.

We are a friendly team who are looking for someone who will roll their sleeves up and do what it takes to make Oodle a key player in the used-car industry.

👩‍💻 Hiring Process

• ☎️ Initial screening (30 mins)
• 🔦 Capability and values interview (1 hour)

💚 Our Values

Our values are our personal brand and lay the foundation of what we care about the most. They provide us with guidance, so we can work towards the same goals. They are our DNA and are kept at the forefront of our Oodler’s mind when making business decisions.

• Embrace being human – empathy and diversity make us stronger.
• Strive for awesome – it’s awesome when we do better every day.
• Everyone’s a builder – we’re in this together and we win as a team.
• Bravely honest – we’re honest with ourselves and everyone else.
• Think customer – they’re at the heart of everything we do.

To find out more about our culture and what happens at Oodle check out our LinkedIn and Instagram.

Oodle is proud to be an inclusive workplace and we recognise diversity of experience, thoughts and backgrounds leads to better customer outcomes and an environment where our colleagues can thrive. We have several DEI networks which are made up of our ‘Oodlers’ who strive to make positive impacts to our cultures.

We’d love if you could submit your application online, but if you need an alternative method or need reasonable adjustments to take part in the interview process, please email [email protected].

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